At a Glance
- Tasks: Act as a trusted advisor to clients, enhancing their OT cybersecurity programs.
- Company: Join Dragos, a leader in OT cybersecurity with a remote-first culture.
- Benefits: Competitive equity package and comprehensive benefits plan.
- Other info: Opportunity for travel within Europe and excellent career growth.
- Why this job: Make a real impact on industrial cybersecurity while collaborating with diverse teams.
- Qualifications: 3+ years in OT/ICS environments and strong cybersecurity knowledge required.
The predicted salary is between 58500 - 71500 £ per year.
Overview
As a Senior Technical Account Manager at Dragos, you will act as a trusted advisor to European OT/industrial clients, helping them maximise value from Dragos solutions and mature their OT cybersecurity programs.
You’ll work with security, engineering, operations and executive stakeholders to translate priorities into measurable outcomes and practical deployments.
Through advisory engagements, workshops and enablement, you will operationalise use cases, enhance cyber resilience, and drive ongoing value realisation.
You will shape product feedback and work with cross-functional teams, with travel up to 30%.
- Pay / Benefits
- Competitive equity package
- Comprehensive benefits plan
- Remote-first work model
Responsibilities
- Serve as trusted advisor and technical advocate for assigned accounts.
- Lead onboarding and adoption to maximise Dragos value.
- Facilitate goal-setting workshops aligning platform capabilities with objectives.
- Guide operationalisation of use cases and integration into security and OT workflows.
- Provide ongoing technical guidance and best practices to improve maturity.
- Monitor health, adoption and utilisation; identify risks to success.
- Develop and execute engagement and recovery plans for at-risk accounts.
- Conduct account reviews and value discussions; identify improvement opportunities.
- Deliver enablement, workshops, and training to boost proficiency.
- Collaborate with CS, Support, Product, Services and Sales; represent customer voice.
- Act as subject matter expert on OT cybersecurity in workshops, QBRs and executive briefings.
- Travel within Europe region up to 30%.
- Key requirements
- 3+ years in OT, ICS or critical infrastructure environments with knowledge of ICS/SCADA/DCS.
- Experience in security operations, threat detection, threat intelligence or related cybersecurity areas.
- Strong understanding of industrial cybersecurity, OT/ICS and risk management.
- Experience applying ISA/IEC 62443, NIST CSF, SANS ICS 5 Critical Controls, CAF, Cyber Resilience Act, and related European frameworks.
- Ability to engage technical and business stakeholders; deliver workshops and advisory engagements.
- Strong communication and relationship management; customer-first mindset.
- Familiarity with European critical infrastructure regulations and cyber resilience requirements is valued.
- Multilingual candidates, especially German or other European languages, are preferred.
- customer-first mindset
- strong communication
- relationship management
- OT/ICS cybersecurity
- ICS/SCADA/DCS systems knowledge
- security operations workflows
Senior Technical Account Manager (UK) employer: Dragos
At Dragos, we are dedicated to protecting critical infrastructure systems that are vital to our communities, making us an exceptional employer for those passionate about cybersecurity. Our remote-first work culture fosters authenticity, transparency, and trust, while offering competitive salaries and comprehensive benefits, including equity packages. With opportunities for professional growth and collaboration across a global team, you will find meaningful work that directly impacts the safety of your family and friends.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Account Manager (UK)
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Dragos, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Dragos
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Dragos. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Senior Technical Account Manager (UK)
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Dragos insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Dragos that you’re committed to staying ahead in the game.
How to prepare for a job interview at Dragos
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Dragos to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Dragos.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
