Staff Engineering Support Engineer

Staff Engineering Support Engineer

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Dragos, Inc.

At a Glance

  • Tasks: Support and enhance our cybersecurity platform while tackling complex customer challenges.
  • Company: Join Dragos, a leader in ICS/OT Cybersecurity with a mission to protect essential services.
  • Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for professional growth.
  • Other info: Work in a diverse, global team committed to authenticity and trust.
  • Why this job: Be part of a team that makes a real difference in safeguarding critical infrastructure.
  • Qualifications: Experience in engineering support and a passion for cybersecurity.

The predicted salary is between 60000 - 80000 £ per year.

Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments.

As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible.

We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC.

We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust.

Are you ready to make a difference?

Come join a mission that can save the world!

About the Role Dragos is looking for a Staff Engineering Support Engineer to join the Site Reliability and Support team, based in the United Kingdom.

This role is a critical anchor for EMEA coverage, operating as a senior individual contributor embedded in a global team that handles Tier‑3 customer escalation triage and cloud operations for the Dragos platform.

You will report to the Engineering SRE

Staff Engineering Support Engineer employer: Dragos, Inc.

At Dragos, we pride ourselves on being an exceptional employer, offering a remote-first culture that fosters collaboration and innovation across global teams. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that values authenticity, transparency, and trust. Join us in the UK to be part of a mission-driven team dedicated to protecting critical infrastructure and making a meaningful impact in the world.

Dragos, Inc.

Contact Details:

Dragos, Inc. Recruitment Team

We think you need these skills to ace Staff Engineering Support Engineer

Customer Escalation Triage
Cloud Operations
Site Reliability Engineering (SRE)
Technical Support
Problem-Solving Skills
Collaboration
Communication Skills