At a Glance
- Tasks: Support and optimise the Dragos Platform in critical industrial environments.
- Company: Join Dragos, a leader in IC/OT Cybersecurity, dedicated to protecting essential services.
- Benefits: Competitive equity package and a remote-first work culture.
- Other info: Collaborative environment with opportunities for continuous improvement and travel.
- Why this job: Make a real impact on customer security while deepening your cybersecurity expertise.
- Qualifications: 3-5 years in industrial engineering, IT, networking, or cybersecurity required.
The predicted salary is between 60000 - 80000 £ per year.
Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in IC/OT Cybersecurity, we are dedicated to arming our customers with best‑in‑class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote‑first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission‑oriented teammates who embody our core values of authenticity, transparency, and trust.
About the Role
Our Customer Experience team is seeking a Senior Field Operations Engineer to support the planning, deployment, and optimization of the Dragos Platform within customer industrial environments. In this role, you’ll work hands‑on in the field and remotely to implement and support solutions across power plants, refineries, substations, and other critical infrastructure environments. You will take ownership of deployments of moderate complexity while collaborating with senior engineers on more advanced architectures. This is an opportunity to deepen your IC/OT cybersecurity expertise while making a measurable impact on customer security posture.
Responsibilities
- Serve as a technical resource for customers, supporting effective adoption and use of the Dragos Platform within IC/OT environments.
- Lead standard and moderately complex platform deployments both onsite and remotely, partnering with customers to validate network architecture, plan sensor placement, and execute deployments.
- Troubleshoot platform, networking, and integration issues.
- Perform upgrades, patching, and configuration changes while escalating highly complex issues as needed.
- Collaborate closely with Intelligence, Services, Engineering, and Customer Experience teams on investigations and technical initiatives.
- Contribute to continuous improvement by refining deployment methodologies, operational best practices, and maintaining clear, accurate technical documentation for customers and internal teams.
Qualifications
- 3–5 years of experience in industrial engineering (e.g., controls engineer), IT, networking, or cybersecurity.
- Working knowledge of IC/OT environments and industrial protocols.
- Solid understanding of networking fundamentals (IP networking, OSI model, Purdue model).
- Strong Linux command‑line experience; familiarity with scripting (Python or Shell) is preferred.
- Experience supporting on‑premise and/or cloud‑based enterprise solutions.
- Exposure to SIEM technologies and Elasticsearch is preferred.
- Strong analytical and problem‑solving skills.
- Willingness to travel up to 25 %.
- German language proficiency is preferred.
Compensation
Competitive Equity Package
Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.
Senior Field Operations Engineer United Kingdom employer: Dragos, Inc.
At Dragos, we pride ourselves on being a remote-first employer that champions a culture of authenticity, transparency, and trust. As a Senior Field Operations Engineer, you will not only enhance your expertise in IC/OT cybersecurity but also enjoy a collaborative work environment that prioritises employee growth and continuous improvement. With competitive compensation and the opportunity to make a significant impact on critical infrastructure security, Dragos is an exceptional place for mission-driven professionals looking to contribute to the safety of modern civilization.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Field Operations Engineer United Kingdom
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in IC/OT cybersecurity. This can really set you apart from other candidates and give you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those interviews! Research Dragos and understand their mission and values. Be ready to discuss how your experience aligns with their goals, especially in supporting critical infrastructure environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our mission at Dragos.
We think you need these skills to ace Senior Field Operations Engineer United Kingdom
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for IC/OT cybersecurity shine through. We want to see that you’re genuinely excited about the role and how it aligns with our mission to protect critical infrastructure.
Tailor Your Experience:Make sure to highlight your relevant experience in industrial engineering, IT, or networking. We’re looking for specific examples that demonstrate your skills and how they relate to the responsibilities of the Senior Field Operations Engineer role.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and avoid jargon unless it’s industry-specific. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Dragos.
How to prepare for a job interview at Dragos, Inc.
✨Know Your Stuff
Make sure you brush up on your knowledge of IC/OT environments and industrial protocols. Familiarise yourself with the Dragos Platform and its applications in critical infrastructure. Being able to discuss specific technologies and how they relate to the role will show that you're genuinely interested and prepared.
✨Showcase Your Problem-Solving Skills
Prepare to discuss past experiences where you've tackled complex issues, especially in networking or cybersecurity. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your analytical skills and how you approach troubleshooting in real-world scenarios.
✨Be Ready to Collaborate
Since the role involves working closely with various teams, think of examples where you've successfully collaborated with others. Highlight your communication skills and how you’ve contributed to team success in previous roles. This will align well with Dragos's values of authenticity and transparency.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges faced in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Asking about their approach to continuous improvement can also reflect your commitment to refining methodologies.
