At a Glance
- Tasks: Lead the strategy and growth of our Lounge ecosystem, enhancing airport experiences for millions.
- Company: Join Dragonpass, a leading travel platform connecting 40 million members globally.
- Benefits: Hybrid work model, career development opportunities, and a collaborative culture.
- Other info: Inclusive workplace valuing diverse backgrounds and perspectives.
- Why this job: Shape the future of travel while driving business growth in a dynamic environment.
- Qualifications: Significant experience in product management with a focus on customer-facing digital products.
The predicted salary is between 60750 - 74250 £ per year.
Location: London (Hammersmith) or Altrincham
Hybrid: 3 days in the office
Experience within travel, airport services, loyalty, fintech, financial services, membership programmes, marketplace businesses or digital platforms would be particularly advantageous.
For this particular role, we will only consider applications from candidates who have significant experience owning and developing customer-facing digital products, platforms or propositions within sectors such as travel, loyalty, fintech, financial services, membership, marketplaces, technology or other complex commercial environments.
Join Dragonpass at a Defining Growth Moment. Dragonpass is one of the world's leading travel and lifestyle platforms, connecting over 40 million members across more than 130 countries with premium travel and lifestyle experiences. As we continue to expand globally, we're looking for an experienced and commercially minded Lead Product Manager to lead the strategy, development and growth of our Lounge ecosystem, including Lounge Access, Lounge Pre-Booking and Premium Lounge propositions.
This is a highly visible role responsible for one of Dragonpass' most important revenue-generating product domains and a critical part of the customer experience journey. You'll work closely with Engineering, Design, Commercial, Partnerships, Operations and Finance teams to deliver products that create value for customers while driving measurable business growth.
The Opportunity
As Lead Product Manager, you'll own the vision, roadmap and performance of Dragonpass' Lounge Proposition, helping shape the future of airport travel experiences for millions of customers worldwide. You'll combine customer insight, product expertise, commercial thinking and strategic decision-making to identify opportunities, solve problems and deliver impactful outcomes for both customers and the business.
What You'll Be Doing
- Define and deliver the product strategy and roadmap for Dragonpass' Lounge ecosystem, including Lounge Access, Lounge Pre-Booking and Premium Lounge experiences.
- Lead product discovery through customer research, user feedback, behavioural analytics and market insight.
- Drive product performance across customer, commercial and operational metrics.
- Partner with Engineering, Design, Commercial, Partnerships and Operations teams to deliver measurable outcomes.
- Own backlog prioritisation and product delivery within a cross-functional squad.
- Identify opportunities to improve customer experience, engagement, adoption and revenue growth.
- Develop data-driven business cases and investment recommendations.
- Support proposition development, packaging, pricing and go-to-market activities.
- Champion product management best practices and contribute to the development of the wider product function.
- Mentor and support Product Managers and cross-functional stakeholders where appropriate.
Experience Required
- Significant experience in senior product management roles with ownership of customer-facing digital products, platforms or propositions.
- Proven track record of defining product strategy and delivering measurable business outcomes.
- Experience working on products with revenue, profitability or commercial performance responsibility.
- Strong understanding of product discovery, experimentation and data-driven decision-making.
- Experience leading complex initiatives across cross-functional teams.
- Strong stakeholder management skills with the ability to influence at all levels.
- Experience working within agile product environments.
- Excellent communication, prioritisation and problem-solving skills.
- Strong commercial acumen with the ability to balance customer, business and technical priorities.
- Experience within travel, airport services, loyalty, fintech, financial services, membership programmes, marketplace businesses or digital platforms would be particularly advantageous.
What We're Looking For
- Strategic and commercially focused product leader.
- Customer-centric mindset with a passion for improving user experiences.
- Strong analytical and data-driven decision-maker.
- Excellent communicator and relationship builder.
- Collaborative leader who thrives in cross-functional environments.
- Proactive, adaptable and outcomes-focused.
- Passionate about delivering products that create customer value and business growth.
Why Join Dragonpass?
- Own and shape one of Dragonpass' most strategically important product domains.
- Work within a high-growth international business with ambitious expansion plans.
- Exposure to innovative travel, loyalty and technology solutions.
- Influence product strategy, investment decisions and commercial outcomes.
- Collaborative and supportive culture with strong opportunities for career development.
- Opportunity to make a direct impact on the future growth of Dragonpass.
At Dragonpass, we're committed to creating an inclusive workplace where everyone feels valued, respected and empowered to succeed. We welcome applications from people of all backgrounds, experiences and perspectives, and believe diversity helps us build better products, stronger partnerships and a more successful business.
Lead Product Manager: Lounge Squad in Slough employer: Dragonpass
Dragonpass is an exceptional employer, offering a dynamic and inclusive work culture that fosters innovation and growth. As a Sales Manager, you'll enjoy significant autonomy in a high-growth international business, with clear pathways for career progression and the chance to make a direct impact on our expansion. Join us at this defining moment and be part of a team that values diversity and drives success through collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Product Manager: Lounge Squad in Slough
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Dragonpass!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Dragonpass would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Dragonpass through your school's career services!
We think you need these skills to ace Lead Product Manager: Lounge Squad in Slough
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Lead Product Manager: Lounge Squad, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Lead Product Manager: Lounge Squad position at Dragonpass. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Dragonpass
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
