At a Glance
- Tasks: Lead the development of innovative lifestyle products and drive customer engagement.
- Company: Join Dragonpass, a leading travel and lifestyle platform with global reach.
- Benefits: Shape new products, enjoy career growth, and work in a collaborative culture.
- Other info: Inclusive workplace with diverse perspectives and strong career development opportunities.
- Why this job: Make a real impact on exciting lifestyle propositions and customer experiences.
- Qualifications: Experience in product management and delivering customer-facing digital solutions.
The predicted salary is between 54000 - 66000 £ per year.
Location: London (Hammersmith) or Altrincham Hybrid: 3 days in the office.
For this particular role, we will only consider applications from candidates who have experience delivering and developing customer-facing digital products or propositions within sectors such as travel, loyalty, e-commerce, marketplaces, subscriptions, fintech, consumer technology, digital services or other fast-paced commercial environments.
Join Dragonpass at a Defining Growth Moment. Dragonpass is one of the world's leading travel and lifestyle platforms, connecting over 40 million members across more than 130 countries with premium travel and lifestyle experiences. As we continue to expand beyond the airport journey, we're looking for an entrepreneurial and customer-focused Product Manager to lead the development and growth of our Lifestyle proposition. This is an exciting opportunity to shape emerging product areas including eSIM, health & wellness, sports, offers, attractions and experiences, helping create products and services that drive customer engagement, loyalty and long-term business growth.
You'll work closely with Engineering, Design, Commercial, Partnerships and Marketing teams to identify opportunities, launch new propositions and deliver meaningful outcomes for customers, partners and the business.
The Opportunity
As Product Manager, you'll own the roadmap, development and performance of Dragonpass' Lifestyle product portfolio, helping to shape the future of our lifestyle ecosystem. You'll combine customer insight, market analysis, product discovery and commercial thinking to identify opportunities, validate ideas and bring new propositions to market. This role is ideal for someone who enjoys creating new products, solving customer problems and driving measurable growth through innovation and experimentation.
What You'll Be Doing
- Develop and deliver the product roadmap for Dragonpass' Lifestyle benefits portfolio.
- Lead product discovery activities through customer research, behavioural analytics and market analysis.
- Identify and evaluate new proposition opportunities that support customer engagement and business growth.
- Use customer insight and data to prioritise product improvements and new initiatives.
- Partner with Engineering, Design and QA teams to deliver high-quality customer experiences.
- Own and prioritise the product backlog, translating customer and business requirements into actionable product solutions.
- Define measurable outcomes and use experimentation to validate product decisions.
- Drive awareness, utilisation and adoption of Lifestyle propositions across Dragonpass channels.
- Collaborate with Commercial, Marketing and Partnerships teams to support go-to-market activities and customer engagement initiatives.
- Identify and evaluate new partner opportunities that strengthen Dragonpass' Lifestyle ecosystem.
- Build business cases and recommendations to support investment and growth opportunities.
Experience Required
- Proven experience in a Product Manager role delivering customer-facing digital products, services or propositions.
- Experience working within agile product development environments alongside Engineering, Design and Delivery teams.
- Strong product discovery skills including customer research, problem validation and opportunity assessment.
- Experience using qualitative and quantitative data to inform prioritisation and product decisions.
- Experience defining and managing product backlogs and translating requirements into product delivery.
- Strong analytical and problem-solving capabilities.
- Excellent stakeholder management and communication skills.
- Commercial awareness with an understanding of how product decisions contribute to customer, revenue and business outcomes.
- Experience working across multiple stakeholders and business functions to drive successful product outcomes.
- Experience within travel, loyalty, e-commerce, marketplaces, subscriptions, fintech, consumer technology or digital services businesses would be particularly advantageous.
What We're Looking For
- Customer-focused and commercially aware Product Manager.
- Strong product discovery and problem-solving mindset.
- Curious, innovative and proactive approach.
- Comfortable working with data and customer insights to inform decisions.
- Excellent communicator and relationship builder.
- Collaborative team player who enjoys working across multiple functions.
- Adaptable and comfortable operating in a fast-paced environment.
- Passionate about creating products and experiences that deliver customer value and business growth.
Why Join Dragonpass?
- Opportunity to shape and grow new lifestyle products and propositions.
- High-growth international business with ambitious expansion plans.
- Exposure to innovative travel, lifestyle and technology solutions.
- Genuine ownership and responsibility within a growing product function.
- Collaborative and supportive culture.
- Excellent opportunities for career development and progression.
- Chance to directly influence the future direction of Dragonpass' lifestyle ecosystem.
At Dragonpass, we're committed to creating an inclusive workplace where everyone feels valued, respected and empowered to succeed. We welcome applications from people of all backgrounds, experiences and perspectives, and believe diversity helps us build better products, stronger partnerships and a more successful business.
Product Manager: Lifestyle Squad in City of London employer: Dragonpass
Dragonpass is an exceptional employer, offering a dynamic and inclusive work culture that fosters innovation and growth. As a Sales Manager, you'll enjoy significant autonomy in a high-growth international business, with clear pathways for career progression and the chance to make a direct impact on our expansion. Join us at this defining moment and be part of a team that values diversity and drives success through collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager: Lifestyle Squad in City of London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Dragonpass!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Dragonpass would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Dragonpass through your school's career services!
We think you need these skills to ace Product Manager: Lifestyle Squad in City of London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager: Lifestyle Squad, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager: Lifestyle Squad position at Dragonpass. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Dragonpass
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
