At a Glance
- Tasks: Lead user-centric design for our app and digital products, from research to high-fidelity UI.
- Company: Join Dragonpass, a top provider of travel and lifestyle benefits for global citizens.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with mentorship opportunities and a focus on continuous improvement.
- Why this job: Make a real impact in travel tech while shaping user experiences that matter.
- Qualifications: Proven experience in UX/UI design with a strong portfolio and expertise in Figma.
The predicted salary is between 60000 - 75000 £ per year.
About us: Dragonpass is a leading provider of travel and lifestyle benefits for frequent flyers and global citizens. We’re a B2B2C business offering a suite of premium travel and lifestyle benefits through our enterprise clients, who pass these benefits on to their end customers.
We are looking for a versatile and impact-driven Senior Product Designer to join our growing Design team. You’ll take ownership of user-centric experiences across our app and digital products. This is an end-to-end role - from research and wireframing through to polished high-fidelity UI. You'll be responsible for translating strategic product visions into seamless, user-friendly experiences, ensuring every decision is backed by research, empathy, and business goals.
Key Responsibilities:- Product Design Ownership: Own end‑to‑end UX/UI design for key initiatives, from discovery through delivery, ensuring solutions are user‑centred, feasible, and aligned with business goals.
- Craft & Delivery: Run design workshops and ideation sessions to shape problem framing and solution options, and produce high‑quality personas, user flows, wireframes, prototypes, and high‑fidelity designs for web and mobile, setting the standard for clear, usable, and accessible experiences.
- Design System Excellence: Lead the adoption and evolution of our Design System, identifying inconsistencies, refining components, and driving a coherent, scalable experience across product areas with Product and Engineering.
- Insight & Data: Plan and run user research, then combine qualitative insights with behavioural data (e.g. Fullstory, Google Analytics) to shape hypotheses, inform prioritisation, and guide product roadmaps.
- User‑Centred Advocacy: Champion user‑centred, data‑informed design across the organisation, embedding UX best practices into product development.
- Embedded Collaboration: Act as a core member of squad rituals, working closely with Product and Engineering to clarify requirements, align on design direction that balance user needs, technical constraints, and business goals.
- Design Culture & Mentorship: Lead playbacks and crits, mentor & manage designers, and champion user‑centred, data‑informed design, using your cross‑squad perspective to connect the dots and raise the overall design bar.
- Continuous Improvement: Stay ahead of industry trends / AI and emerging tools, sharing relevant learnings to continuously evolve our design practice.
What we are looking for:
- Proven experience as a Senior UX/UI Designer
- A strong portfolio showcasing end-to-end product design for mobile apps or mobile-first web experiences.
- Experience working in travel, finance, loyalty, or benefits sectors (or similarly complex domains).
- Expert-level skills in Figma, with hands-on experience managing component libraries and design systems.
- Solid grounding in user research methodologies, and confident conducting qualitative and quantitative research to inform design decisions.
- A data-informed mindset - ideally with experience using tools like FullStory, Contentsquare, or other product analytics platforms to uncover insights and optimise experiences.
- Comfort navigating ambiguity, and the ability to break down complex problems into actionable steps.
- A confident communicator with strong client-facing skills - someone who can present ideas clearly, manage feedback calmly, and bring people together to move work forward.
Senior Product Designer in Altrincham employer: Dragonpass
At Dragonpass, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Senior Product Designer, you will have the opportunity to shape user-centric experiences in a dynamic environment, with access to continuous learning and mentorship to support your professional growth. Our commitment to employee well-being is reflected in our comprehensive benefits package and the unique chance to work at the forefront of travel and lifestyle solutions, making a meaningful impact for global citizens.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Designer in Altrincham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend design meetups, and connect with fellow designers on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that not only showcases your best work but also tells the story behind each project. Highlight your process from research to final design, and make sure it’s easy to navigate.
✨Tip Number 3
Prepare for interviews by practising common design questions and scenarios. Think about how you would approach user research or tackle a design challenge. Being ready to discuss your thought process will impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Product Designer in Altrincham
Some tips for your application 🫡
Showcase Your Portfolio:Make sure to include a strong portfolio that highlights your end-to-end product design work. We want to see how you've tackled complex problems and created user-friendly experiences, especially in mobile apps or web projects.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect how your skills and experiences align with our needs at Dragonpass. We love seeing candidates who understand our mission and values.
Highlight Your Research Skills:Since we value data-informed design, be sure to mention your experience with user research methodologies. Share examples of how you've used insights from tools like Google Analytics to shape your design decisions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dragonpass
✨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your end-to-end design process. Include case studies that demonstrate how you've tackled complex problems, especially in travel or similar sectors. This will help the interviewers see your thought process and the impact of your designs.
✨Prepare for User-Centred Discussions
Since the role emphasises user-centric design, be ready to discuss how you incorporate user research into your work. Share specific examples of how you've used qualitative and quantitative data to inform your design decisions, and be prepared to talk about the methodologies you prefer.
✨Familiarise Yourself with Their Design System
Research Dragonpass's existing design system if possible. Understanding their current components and any inconsistencies can give you an edge. You could even suggest improvements or ideas during the interview to show your proactive approach and expertise in design systems.
✨Demonstrate Collaboration Skills
This role requires working closely with Product and Engineering teams, so be ready to share examples of how you've successfully collaborated in the past. Highlight your communication skills and how you manage feedback, as this will show you're a team player who can navigate the complexities of cross-functional work.
