At a Glance
- Tasks: Implement and support Sage X3 solutions for customers in distribution and manufacturing.
- Company: Join a dynamic Sage Business Partner with a focus on customer satisfaction.
- Benefits: Fully remote role with flexible working hours and opportunities for professional growth.
- Other info: Be part of a collaborative team dedicated to continuous improvement and innovation.
- Why this job: Make a real impact by optimising ERP systems and enhancing customer efficiency.
- Qualifications: Experience with Sage X3 and strong problem-solving skills required.
The predicted salary is between 50000 - 65000 £ per year.
An exciting opportunity to join a Sage Business Partner. The Consultant will deliver expert implementation, configuration, and support services for customers using Sage X3, focusing on distribution and manufacturing verticals. This role is responsible for understanding customers' business processes, translating them into system solutions, and ensuring successful adoption and optimisation of the ERP platform. The role contributes to the company's goal of delivering high-quality, value-driven consulting services that enhance customer efficiency and satisfaction.
Key Responsibilities:
- Engage directly with customers to gather requirements, understand business processes, and define the scope of Sage X3 implementations.
- Translate business requirements into solution designs and lead the configuration of Sage X3 modules to meet agreed specifications.
- Collaborate with the development team to manage customisations, integrations, enhancements, and resolution of software issues.
- Lead system testing activities, including system testing, user acceptance testing (UAT), and data migration validation.
- Support solution deployment, ensuring deliverables are achieved within agreed timelines and quality standards.
- Act as the primary customer contact throughout implementation, providing expert guidance, managing expectations, and resolving issues.
- Deliver end-user training, documentation, and structured knowledge transfer to ensure effective system adoption.
- Provide post-go-live support, including optimisation, issue resolution, and system updates.
- Contribute to the continuous improvement of implementation methodologies, tools, templates, and best practices.
- Maintain up-to-date knowledge of Sage X3 functionality, industry developments, and relevant technologies.
Sage X3 Consultant in Cardiff employer: Dragonfly IT Resources
As a Sage Business Partner, we pride ourselves on fostering a dynamic and supportive work culture that empowers our CRM Consultants to thrive. Our fully remote setup not only offers flexibility but also encourages continuous professional development through access to the latest industry training and resources. Join us to be part of a team that values innovation, collaboration, and the delivery of exceptional consulting services that drive customer success.
