At a Glance
- Tasks: Implement and configure Sage X3 for clients in distribution and manufacturing.
- Company: Join a dynamic Sage Business Partner with a focus on customer satisfaction.
- Benefits: Fully remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact by optimising ERP solutions for diverse businesses.
- Qualifications: 3+ years of Sage X3 experience and strong analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
An exciting opportunity to join a Sage Business Partner. The Consultant will deliver expert implementation, configuration, and support services for customers using Sage X3, focusing on distribution and manufacturing verticals. This role is responsible for understanding customers' business processes, translating them into system solutions, and ensuring successful adoption and optimisation of the ERP platform. The role contributes to the company's goal of delivering high-quality, value-driven consulting services that enhance customer efficiency and satisfaction.
Key Responsibilities:
- Engage directly with customers to gather requirements, understand business processes, and define the scope of Sage X3 implementations.
- Translate business requirements into solution designs and lead the configuration of Sage X3 modules to meet agreed specifications.
- Collaborate with the development team to manage customisations, integrations, enhancements, and resolution of software issues.
- Lead system testing activities, including system testing, user acceptance testing (UAT), and data migration validation.
- Support solution deployment, ensuring deliverables are achieved within agreed timelines and quality standards.
- Act as the primary customer contact throughout implementation, providing expert guidance, managing expectations, and resolving issues.
- Deliver end-user training, documentation, and structured knowledge transfer to ensure effective system adoption.
- Provide post-go-live support, including optimisation, issue resolution, and system updates.
- Contribute to the continuous improvement of implementation methodologies, tools, templates, and best practices.
- Maintain up-to-date knowledge of Sage X3 functionality, industry developments, and relevant technologies.
Key Knowledge, Skills & Experience:
- Proven hands-on experience implementing and configuring Sage X3, particularly across distribution vertical (minimum 3 years).
- Demonstrable experience in business process analysis and solution design.
- Ability to configure Sage X3 modules and understand system integrations and reporting capabilities.
- Experience delivering ERP or software projects within structured methodologies (Agile, PRINCE2 or similar).
- Strong troubleshooting and analytical skills.
- Experience delivering end-user training and supporting change adoption.
- Proficiency with Microsoft Office and collaborative/project tools.
- Ability to manage multiple priorities and deliver work to agreed deadlines.
CRM Consultant in Birmingham employer: Dragonfly IT Resources
As a Sage Business Partner, we pride ourselves on fostering a dynamic and supportive work culture that empowers our CRM Consultants to thrive. Our fully remote setup not only offers flexibility but also encourages continuous professional development through access to the latest industry training and resources. Join us to be part of a team that values innovation, collaboration, and the delivery of exceptional consulting services that drive customer success.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Consultant in Birmingham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Dragonfly IT Resources values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Dragonfly IT Resources might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Dragonfly IT Resources!
✨Direct Apply to Dragonfly IT Resources
Let's not forget to apply directly through the Dragonfly IT Resources website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace CRM Consultant in Birmingham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Dragonfly IT Resources.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Dragonfly IT Resources. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Dragonfly IT Resources
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
