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- Tasks: Review mortgage files for compliance and provide feedback to advisers.
- Company: Join a leading firm in the mortgage and protection industry focused on quality and transparency.
- Benefits: Enjoy flexible hours, professional development, and a supportive team culture.
- Other info: Office-based role with no weekend work and early finishes on Fridays.
- Why this job: Make a real impact in a customer-focused environment while growing your career.
- Qualifications: Experience in compliance or quality assurance in the mortgage sector is essential.
The predicted salary is between 28800 - 43200 £ per year.
Mortgage File Checker (Quality Assurance – Compliance Team)
Location: Sale, M33 7PE (On-site)
Job Type: Full-time
Schedule: Monday to Friday (No weekend work)
️ Application Deadline: 11/08/2025
Job Summary
Are you organised, detail-focused, and passionate about delivering high-quality outcomes in the mortgage and protection industry? We are seeking a Mortgage File Checker to join our Compliance team . In this key role, you will assess the suitability and completeness of mortgage and protection advice files to ensure they meet regulatory requirements and internal standards. Your work will directly support a compliant, customer-focused environment and contribute to the firm’s strong culture of transparency, continuous improvement, and Consumer Duty compliance.
Key Responsibilities
- Review mortgage and protection advice files to assess compliance with FCA regulations and internal processes.
- Check for suitability, completeness, and clear evidence of good customer outcomes , aligned with the Consumer Duty .
- Maintain accurate records of file assessments, outcomes, and follow-up actions, including MI reporting .
- Provide detailed, constructive feedback to advisers to promote learning and reduce risk.
- Identify recurring quality issues or trends and collaborate with teams to address them.
- Contribute to the delivery of QA training for new joiners and ongoing compliance training for staff.
- Support the Compliance Monitoring Plan and broader oversight activities.
- Liaise with the Risk and Compliance teams to escalate issues and emerging risks.
- Help review and improve file-checking templates, procedures, and QA policies.
- Assist with ad-hoc reviews , including fraud investigations and thematic compliance reviews.
What We’re Looking For
Essential:
- Experience in compliance , quality assurance , or file-checking roles in the mortgage and/or protection industry .
- In-depth knowledge of mortgage advice processes , protection products , and FCA regulations .
- Excellent attention to detail with the ability to spot gaps, inconsistencies, or risk indicators.
- Comfortable delivering verbal and written feedback to advisers and managers.
- Strong organisational skills and the ability to prioritise multiple tasks independently.
Desirable:
- CeMAP or other Level 3 mortgage qualification .
- Experience in a network, directly authorised firm , or financial services platform.
- Awareness of financial crime risks and fraud indicators within mortgage advice files.
Benefits
- Full training and ongoing career development
- Positive team culture with strong staff retention
- Paid opportunities for professional qualifications
- Comprehensive health & wellbeing support
- Company pension & enhanced sick pay
- Cycle to work scheme
- Early finish on Fridays (4pm)
- Performance-related bonus scheme
- Extra holidays for long service
- No weekend work
- Monthly team breakfasts
- Regular staff socials & events
- Excellent local transport links
Work Location
Office Based at our Sale, M33 7PE office.
Applicants should be able to reliably commute or plan to relocate before starting.
Apply by: 11th August 2025
Mortgage File Checker employer: Dragon Network
Contact Detail:
Dragon Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage File Checker
✨Tip Number 1
Familiarise yourself with FCA regulations and internal compliance processes specific to the mortgage industry. This knowledge will not only help you in the role but also demonstrate your commitment to understanding the key requirements during interviews.
✨Tip Number 2
Network with professionals already working in compliance or quality assurance roles within the mortgage sector. Engaging with them can provide insights into the role and may even lead to referrals, increasing your chances of landing an interview.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you identified compliance issues or improved processes. Being able to articulate these instances will showcase your problem-solving skills and attention to detail, which are crucial for this position.
✨Tip Number 4
Stay updated on current trends and challenges in the mortgage and protection industry. Showing that you are informed about recent developments can set you apart from other candidates and demonstrate your genuine interest in the field.
We think you need these skills to ace Mortgage File Checker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mortgage File Checker. Familiarise yourself with FCA regulations and the importance of compliance in the mortgage industry.
Tailor Your CV: Highlight your relevant experience in compliance or quality assurance roles within the mortgage or protection industry. Emphasise your attention to detail and organisational skills, as these are crucial for this position.
Craft a Strong Cover Letter: In your cover letter, express your passion for delivering high-quality outcomes and your commitment to compliance. Provide specific examples of how you've contributed to quality assurance in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is essential for the role of Mortgage File Checker.
How to prepare for a job interview at Dragon Network
✨Know Your Regulations
Familiarise yourself with FCA regulations and internal compliance standards relevant to the mortgage and protection industry. Being able to discuss these confidently will show your understanding of the role and its importance.
✨Demonstrate Attention to Detail
Prepare examples from your past experience where your attention to detail made a significant impact. Highlight how you identified gaps or inconsistencies in files, as this is crucial for a Mortgage File Checker.
✨Practice Constructive Feedback
Since the role involves providing feedback to advisers, practice delivering constructive criticism in a clear and supportive manner. This will demonstrate your ability to promote learning and improvement within the team.
✨Showcase Organisational Skills
Be ready to discuss how you prioritise tasks and manage multiple responsibilities. Use specific examples to illustrate your organisational skills, as these are essential for maintaining accurate records and managing file assessments.