At a Glance
- Tasks: Join us to maintain and repair safety devices while gaining hands-on experience.
- Company: Be part of Draeger, a global leader in safety technology since 1889.
- Benefits: Enjoy competitive pay, professional development, and health support throughout your career.
- Other info: Experience a supportive culture with genuine growth opportunities and recognition programs.
- Why this job: Make a real difference by protecting lives with cutting-edge technology.
- Qualifications: Must have completed Year 11 or 12 and be eager to learn.
The predicted salary is between 25000 - 30000 £ per year.
Contribute to our mission, Technology for Life. Reporting into the National Workshop Manager, the new Trainee Service Technician ("TST") will be based at our Notting Hill head office. Following the completion of training requirements, the TST will attain a full Field Service Technician status. The TST will start at an entry level, participate in servicing Draeger safety devices, and undertake a comprehensive hands-on training program over the course of 2 years.
Responsibilities
- Maintenance, repair, and testing of safety devices for customers
- Generate service reports for customers via CRM Service
- Prepare quotations for customers
- Prepare, negotiate, and gain agreement for new and current service contracts
- Generate, develop, and maintain the rental business
- Deliver technical product training courses to customers
- Provide professional, efficient, and reliable customer service
- Apply a compliance-focused mindset across all operations
Qualifications & Attributes
- Completion of Year 11 or 12
- Aptitude to learn how to service, repair, and maintain the Draeger Safety product range
- Ability to read and understand technical documentation and diagrams to address technical problems and provide effective solutions
- Proficiency in routine arithmetic and ability to understand pricing structures to complete quotations
- Ability to articulate verbal and written company/product information to internal and external stakeholders
- Proficiency with IT software including Microsoft Office applications
- Adaptability and readiness to handle multiple, changing priorities in a fast-paced environment
- Team player with a positive attitude, strong work ethic, and willingness to learn
- Exemplary understanding of compliance rules, with a proactive mindset and the ability to uphold and promote compliance standards
- Excellent analytical, problem-solving, interpersonal, verbal and written communication, organisational, and task-management skills
- Current Driver’s License
- A Police Check will be required for this position.
Benefits & Culture
- Global, trusted company operating since 1889
- Well-established brand and reputation
- Feel great about being part of work that helps communities
- Flat structure and open doors with access to leaders
- Inclusive, supportive, respected, and proud culture
- Genuine professional development opportunities
- Excellent on-the-job training
- Attractive remuneration package and annual bonus
- Salary sacrificing options
- Benefits, discounts, and Star Awards
- Health and wellbeing support throughout the career lifecycle
- Recognition and service programs and birthday vouchers
- Employee Assistance Program for you and your family
- More than you would expect from a global leader
About Draeger
We are passionate about everything we do. And we do it for Life. Draeger creates technology and solutions to protect everyone’s great asset: their life. From hospitals to heavy industry, mining and fire rescue, people around the world rely on our products: state-of-the-art technology that combines real engineering with the digital future. With their heart and soul, our employees are paramount to our success in protecting lives in the community. Our corporate culture is underpinned by authenticity and guided by the pillars of trust, respect, and social responsibility. The work we do provides all our employees with pride and a sense of deep purpose that is rare to find. Draeger is an Equal Opportunity Employer. We welcome applications from all people regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, or social status. Applicants must demonstrate the right to work in Australia or New Zealand.
Trainee Service Technician employer: Drägerwerk Australia
Draeger is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Trainee Service Technician based in our Notting Hill head office, you will benefit from comprehensive on-the-job training, access to leadership, and a range of health and wellbeing support throughout your career. Join us in making a meaningful impact while enjoying attractive remuneration and recognition programs that celebrate your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Service Technician
✨Tip Number 1
Get to know the company inside out! Research Draeger and understand their mission, values, and products. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on assessments! Since this role involves technical skills, practice any relevant tasks you might be tested on. Show them you’re ready to dive into the practical side of things right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Draeger and contributing to their mission.
We think you need these skills to ace Trainee Service Technician
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Trainee Service Technician and contributing to our mission of Technology for Life.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant skills or experiences that align with the responsibilities of servicing Draeger safety devices. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can articulate their thoughts effectively, especially when it comes to technical information.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Drägerwerk Australia
✨Know Your Stuff
Familiarise yourself with Draeger safety devices and their functionalities. Understanding the technical aspects will not only impress your interviewers but also help you articulate your thoughts clearly when discussing how you can contribute to servicing these products.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled technical problems in the past, even if they’re from school projects or personal experiences. This will demonstrate your analytical skills and readiness to learn, which are crucial for a Trainee Service Technician.
✨Practice Your Communication
Since you'll need to generate service reports and communicate with customers, practice explaining technical concepts in simple terms. This will show that you can articulate information effectively, which is key for this role.
✨Emphasise Your Team Spirit
Draeger values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated on projects or helped teammates, highlighting your positive attitude and willingness to learn from those around you.
