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- Tasks: Lead a team in repairing and maintaining vital medical equipment.
- Company: Join Dräger, a global leader in medical and safety technology.
- Benefits: Enjoy 27 days holiday, flexible working, and health perks.
- Other info: Diverse workplace with opportunities for growth and development.
- Why this job: Make a real difference by supporting life-saving technology.
- Qualifications: HNC or degree in engineering with supervisory experience required.
The predicted salary is between 36000 - 60000 £ per year.
Every life is unique and so are you! At Dräger we protect, support and rescue lives day in and day out. We are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for. As an international leader in medical and safety technology, we develop pioneering devices, software, services, and solutions that people around the world trust. Wherever Dräger products are used, it's about the most important thing: it's about life.
About The Role
- Co‑ordinate & direct the activities of a small team within the Medical Repairs Workshop.
- Responsible for the delivery of high‑quality repairs & maintenance of customer equipment returned to the workshop for investigation and repair.
- Meet customer expectations for repair of products returned to the workshop, ensuring all repairs are carried out in a timely manner.
- Carry out Service / Repairs and pre‑installation commissioning on a wide range of Draeger equipment.
- Ensure completion of all mandatory technical processes relating to repairs as detailed in test certificates and service manuals.
- Correct input of all data into test certificates / calibration certificates / databases.
- Creation of technical repair reports as required by the customer.
- Communicate with customers as and when required.
- Ensure completion of all service orders to ensure accurate quotation and invoice creation.
- Ensure material requirements are entered onto service orders accurately.
- Monitor stock of spares to ensure levels do not exceed individual targets, and to maintain stock accuracy.
- Ensure compliance with health and safety requirements within the workshop always.
- Ensure housekeeping is always maintained to a high standard.
- Facilitate and organise initiatives with a view to improve workshop efficiency and safety.
- Ensure adherence to COSHH requirements within workshop.
- Create/update risk assessments for individual tasks within the workshop.
- Address personnel & process issues as they occur.
- Ensure safe handling of compressed gas cylinders.
- Flexible approach to other repair orientated tasks as required.
- Assist with Field Service tasks as agreed with Engineering Supervisor.
- Create monthly KPI reports to enable performance monitoring.
Shared Responsibilities
- To comply with the Business Information Centre (BIC) and minimise any impact on the environment whilst carrying out duties.
- To ensure and promote safe working conditions for all employees, visitors, and contractors by implementing, monitoring, and complying with occupational health & safety provisions.
- To embed our WeLEAD competencies – I build trust, I create value for the customer, I enable others, I provide direction, I embrace diversity, I deliver results.
Reporting Relationships
- Manager - Engineering Supervisor
- Size of team/environment – Working as a team of four with line manager responsibility for the other three Repair Technicians, working in the Service & Repair workshop.
Education/Qualifications
- HNC, Degree or equivalent in engineering related subjects.
Related Experience
- A minimum of 5 years working within an electronic repairs/service environment, preferably with medical equipment.
- Supervisory / managerial experience is required.
Skills, Special Competencies
- A proven track record of providing customer care within a service industry.
- Ability to organise and prioritise day‑to‑day activities.
- IT literate with a good working knowledge MS Office applications.
- Customer focused with a positive attitude towards solving customer problems.
- Ability to effectively communicate, both written & verbally.
- Full clean driving licence.
The Dräger Workplace Benefits
- 27 days holiday plus bank holidays, with option to purchase up to 3 additional days.
- Flexi scheme.
- Discounted critical illness cover, dental cover and partner life assurance.
- Healthcare cash plan.
- Discounted shopping & leisure vouchers.
- Cycle to Work.
- Gym membership discounts – up to 25%.
- Charity Giving scheme.
Dedication
At Dräger we have a clear vision, to be an organisation with a working environment that includes a diverse mix of talented people who want to come, stay, and grow. We ensure candidates with the required qualifications and experience will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All are welcome to apply!
Who We Are
From hospitals to fire departments to industrial customers, people around the world rely on our products: cutting‑edge technology that combines real engineering with the digital future. With over 130 years of experience, passion and the bold ideas of more than 16,000 employees, we are committed to turning technology into ‘technology for life’.
Interested? Please apply directly through our career portal. We look forward to receiving your application.
Medical Repairs Workshop Team Lead employer: Dräger
Contact Detail:
Dräger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Repairs Workshop Team Lead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dräger. Understand their products and values, especially how they protect and support lives. This will help you connect your experience with their mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to team leadership and customer service. Think about specific examples from your past that showcase your skills in managing a team and delivering high-quality repairs.
✨Tip Number 3
Show your passion! During the interview, express why you want to work at Dräger and how you can contribute to their mission. Let them see your enthusiasm for medical technology and your commitment to safety and quality.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Medical Repairs Workshop Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your supervisory experience and any relevant technical skills, especially in medical equipment repairs.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about working at Dräger. Share specific examples of how you've delivered high-quality repairs and customer service in the past.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application demonstrates your ability to communicate clearly and professionally, both in writing and verbally.
Apply Through Our Website: Don’t forget to apply directly through our career portal! It’s the best way for us to receive your application and ensures you’re considered for the role.
How to prepare for a job interview at Dräger
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to medical equipment repairs. Familiarise yourself with Dräger's products and services, as well as the specific repair processes mentioned in the job description. This will show that you're not just interested in the role but also understand the importance of the work.
✨Show Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to manage and motivate a small team. Prepare examples from your past experience where you've successfully led a team or improved workshop efficiency. Highlight your supervisory skills and how you can create a positive working environment.
✨Customer Care is Key
Dräger values customer care highly, so be ready to discuss how you've provided excellent service in previous roles. Think of specific instances where you solved customer problems or exceeded their expectations. This will help you align with their focus on delivering results and creating value for customers.
✨Safety First
Since health and safety compliance is crucial in this role, be prepared to talk about your experience with safety protocols in a workshop environment. Discuss any relevant training you've had, such as COSHH requirements or risk assessments, and how you ensure a safe working environment for yourself and your team.