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- Tasks: Manage relationships with stakeholders and communities during project construction.
- Company: Join a leading construction firm committed to excellence and sustainability.
- Benefits: Permanent position with competitive salary and opportunities for growth.
- Why this job: Make a real impact by engaging with communities and shaping project success.
- Qualifications: Experience in community engagement or stakeholder management preferred.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
The Engagement Manager plays a key role in managing positive relations with external organisations and communities during the construction of the Project. They will be responsible for supporting the Head of Engagement and the wider project team in managing relationships with key stakeholders, local residents, and businesses, achieving our commitments and maintaining the project’s reputation.
Key Responsibilities
- Manage relationships with key stakeholders and communities within a defined area and deliver a programme of engagement as set out in the Local Area Engagement Plan and Works Information, co‑ordinating with project teams and other contractors across the project campus as appropriate.
- Manage and investigate complaints and enquiries received directly by the project or via helpdesk.
- Ensure compliance/progress in achieving specific Undertakings & Assurances and project commitments to engage with communities and stakeholders during the design and construction of the project, including provision of evidence of compliance.
- Initiate & regularly update customised stakeholder/community/project engagement plans.
- Support community investment activity and development.
- Delivery of the commitments contained within the Community Investment Plan, and work with the Skills, Education and Employment (SEE) lead to ensure that schools and young people are effectively engaged.
- Ensure that the Stakeholder Record Management system is regularly updated and provides a clear summary of current discussions with external stakeholders.
- Advise the wider project team on the concerns of key stakeholders and communities and ensure compliance/progress in achieving our Undertakings & Assurances/project commitments.
- Chair, organise and manage meetings and working groups/forums and present updates on progress, facilitate regular and effective dialogue and address issues raised.
- Write copy for community e/bulletins and newsletters.
- Demonstrate a commitment to diversity and inclusion and work with the EDI lead in promoting fairness, dignity and respect in the treatment of everyone engaged on the Project.
- Build new relationships with local organisations and businesses, particularly less well-represented groups.
- Draft reports on specific community or stakeholder issues and risks as part of the monthly management reporting cycle.
Technical Skills and Competencies
- Communication (written and verbal)
- Proven administration and IT skills
- Ability to prioritise, multitask and meet deadlines
- Team player
- Politically aware
- Ability to work under pressure and public/media scrutiny
- Empathetic, tactful and diplomatic
- Confident in communicating and reporting to senior management and stakeholders
- Adaptable and able to respond to change
- Thrives working in a complex environment
Qualifications, Certifications and Experience
- Relevant experience of community engagement or stakeholder management
- Relevant experience of major construction/development projects
Dragados Values
- Excellence: Promoting innovation, development, training and continuous improvement to achieve the highest quality of project delivery.
- Integrity: Acting ethically and transparently. Demanding the best standards of integrity from its employees, suppliers and other stakeholders.
- Trust: Nurturing positive relationships at all levels of the organisation, with our clients and supply chain by developing strong and long‑term relationships based on mutual trust.
- Sustainability: Commitment to sustainable development to make an efficient and ethically responsible contribution to society and the environment.
- Profitability: Ensuring our profitability as well as contributing value to the communities in which we operate as part of our sustainability agenda.
Dragados is committed to act based on Equality, Diversity and Inclusion principles. Equal opportunities, non‑discrimination and respect for human rights are basic principles contained in the Dragados Code of Conduct that apply to all Dragados employees.
Contract Type: Permanent
Salary:
Job Details
- Seniority level: Entry level
- Employment type: Full‑time
- Job function: Business Development and Sales
- Industry: Construction
Engagement Manager in London employer: Dragados UK & Ireland
Contact Detail:
Dragados UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn to find folks who can give you the inside scoop on opportunities.
✨Tip Number 2
Practice your pitch! You never know when you'll bump into someone who could help you land that Engagement Manager role. Have a quick, engaging summary of your experience and what you bring to the table ready to go.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of resources and tips to help you stand out. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Engagement Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Engagement Manager role. Highlight your relevant experience in community engagement and stakeholder management, and show us how you align with our values of integrity and trust.
Showcase Your Communication Skills: Since this role involves a lot of communication, be sure to demonstrate your written and verbal skills in your application. Use clear, concise language and provide examples of how you've effectively communicated with stakeholders in the past.
Highlight Your Problem-Solving Abilities: We want to see how you handle challenges! Include examples of how you've managed complaints or enquiries in previous roles, and how you’ve successfully navigated complex situations while maintaining positive relationships.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Dragados UK & Ireland
✨Know Your Stakeholders
Before the interview, research the key stakeholders and communities relevant to the role of Engagement Manager. Understand their concerns and interests, as well as how the company engages with them. This will show your proactive approach and genuine interest in building relationships.
✨Demonstrate Communication Skills
Since communication is crucial for this role, prepare examples that showcase your written and verbal communication skills. Think about times when you successfully managed stakeholder relationships or resolved complaints, and be ready to discuss these experiences in detail.
✨Showcase Your Adaptability
The job requires someone who can thrive in a complex environment. Be prepared to discuss situations where you had to adapt to changes or handle unexpected challenges. Highlight your ability to remain calm under pressure and how you effectively manage multiple tasks.
✨Emphasise Your Commitment to Diversity and Inclusion
Given the importance of diversity and inclusion in this role, come prepared with examples of how you've promoted fairness and respect in previous positions. Discuss any initiatives you've been part of that aimed at engaging underrepresented groups, as this aligns with the company's values.
