At a Glance
- Tasks: Manage relationships with stakeholders and communities during project construction.
- Company: Join a leading construction firm committed to excellence and sustainability.
- Benefits: Permanent position with competitive salary and opportunities for growth.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
- Why this job: Make a real impact by engaging with communities and shaping project success.
- Qualifications: Experience in community engagement or stakeholder management preferred.
The predicted salary is between 36000 - 60000 £ per year.
The Engagement Manager plays a key role in managing positive relations with external organisations and communities during the construction of the Project. They will be responsible to support the Head of Engagement, and the wider project team in managing relationships with key stakeholders, local residents and businesses, achieving our commitments and maintaining the project’s reputation.
Key Responsibilities
- Manage relationships with key stakeholders and communities within a defined area and deliver a programme of engagement as set out in the Local Area Engagement Plan and Works Information, co‑ordinating with project teams and other contractors across the project campus as appropriate.
- Manage and investigate complaints and enquiries received directly by the project or via helpdesk.
- Ensure compliance/progress in achieving specific Undertakings & Assurances and project commitments to engage with communities and stakeholders during the design and construction of the project, including provision of evidence of compliance.
- Initiate & regularly update customised stakeholder/community/project engagement plans.
- Support community investment activity and the development.
- Delivery of the commitments contained within the Community Investment Plan, and work with the Skills, Education and Employment (SEE) lead to ensure that schools and young people are effectively engaged.
- Ensure that the Stakeholder Record Management system is regularly updated and provides a clear summary of current discussions with external stakeholders.
- Advise the wider project team on the concerns of key stakeholders and communities and ensure compliance/progress in achieving our Undertakings & Assurances/project commitments.
- Chair, organise and manage meetings and working groups/forums and present updates on progress, facilitate regular and effective dialogue and address issues raised.
- Write copy for community e/bulletins and newsletters.
- Demonstrate a commitment to diversity and inclusion and work with the EDI lead in promoting fairness, dignity and respect in the treatment of everyone engaged on the Project.
- Build new relationships with local organisations and businesses particularly less well represented groups.
- Draft reports on specific community or stakeholder issues and risks as part of the monthly management reporting cycle.
Technical Skills and Competencies
- Communication (written and verbal)
- Proven administration and IT Skills
- Ability to prioritise, multitask and meet deadlines.
- Team player
- Politically aware
- Ability to work under pressure and public/media scrutiny
- Empathetic, tactful and diplomatic
- Confident in communicating and reporting to senior management and stakeholders
- Adaptable and able to respond to change
- Thrives working in a complex environment
Qualifications, Certifications and Experience
- Relevant experience of community engagement or stakeholder management
- Relevant experience of major construction/development projects
Dragados Values
- Excellence: Promoting innovation, development, training and continuous improvement to achieve the highest quality of project delivery.
- Integrity: Acting ethically and transparently. Demanding the best standards of integrity from its employees, suppliers and other stakeholders.
- Trust: Nurturing positive relationships at all levels of the organisation, with our clients and supply chain by developing strong and long‑term relationships based on mutual trust.
- Sustainability: Commitment to sustainable development to make an efficient and ethically responsible contribution to society and the environment.
- Profitability: Ensuring our profitability as well as contributing value to the communities in which we operate as part of our sustainability agenda.
Dragados is committed to act based on Equality, Diversity and Inclusion principles. Equal opportunities, non‑discrimination and respect for human rights are basic principles contained in the Dragados Code of Conduct that apply to all Dragados employees.
Contract Type: Permanent
Salary: 0
Job Details:
- Seniority level: Entry level
- Employment type: Full‑time
- Job function: Business Development and Sales
- Industry: Construction
Engagement Manager employer: Dragados UK & Ireland
At Dragados, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and continuous improvement. As an Engagement Manager, you will have the opportunity to build meaningful relationships with local communities and stakeholders, while benefiting from our commitment to diversity, inclusion, and professional development. Our focus on sustainability and ethical practices ensures that your contributions will make a positive impact in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up local meetups. The more people you know, the better your chances of landing that Engagement Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in community engagement and stakeholder management. Use real examples to demonstrate how you've successfully managed relationships in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Dragados, and express your interest in working with them. A little initiative can go a long way in making a lasting impression.
✨Tip Number 4
Apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, you’ll be able to access AI-powered advice tailored to your application, which is a game changer!
We think you need these skills to ace Engagement Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in community engagement and stakeholder management. We want to see how your skills align with the role of Engagement Manager, so don’t hold back on showcasing relevant projects you've worked on!
Show Off Your Communication Skills:Since this role involves a lot of communication, be sure to demonstrate your written and verbal skills in your application. Use clear and concise language, and maybe even include examples of how you've effectively communicated with stakeholders in the past.
Highlight Your Team Spirit:We’re looking for a team player! In your application, mention any experiences where you’ve collaborated with others to achieve a common goal. This will show us that you can work well within our project teams and contribute positively to our culture.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get access to all the latest updates and features we offer for applicants.
How to prepare for a job interview at Dragados UK & Ireland
✨Know Your Stakeholders
Before the interview, research the key stakeholders and communities relevant to the role of Engagement Manager. Understand their concerns and interests, as this will help you demonstrate your ability to manage relationships effectively.
✨Showcase Your Communication Skills
Prepare examples that highlight your communication skills, both written and verbal. Be ready to discuss how you've successfully engaged with diverse groups in the past, as this is crucial for the role.
✨Demonstrate Your Problem-Solving Ability
Think of specific instances where you've managed complaints or enquiries. Be prepared to explain your approach to resolving issues and how you ensured stakeholder satisfaction, showcasing your empathetic and diplomatic nature.
✨Align with Company Values
Familiarise yourself with Dragados' values of excellence, integrity, trust, sustainability, and profitability. During the interview, relate your experiences and values to theirs, showing that you're a great cultural fit for the team.
