At a Glance
- Tasks: Manage client relationships and help legal teams leverage AI-powered workflows.
- Company: Join Draftwise, a forward-thinking company revolutionising the legal industry.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with plenty of room for innovation and career advancement.
- Why this job: Be at the forefront of AI in law, making a real difference for clients.
- Qualifications: Strong communication skills and a passion for AI and customer success.
The predicted salary is between 60000 - 80000 £ per year.
Draftwise is seeking a Senior Customer Success Manager to own client relationships end to end, from onboarding to retention and expansion.
You will help lawyers and legal teams unlock AI-powered workflows, turning curiosity into sustained usage and measurable value for clients.
You will partner with product to translate feedback into insights and help scale CS processes as Draftwise grows.
We value strong communication, independence, collaboration, and curiosity about AI.
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Senior AI-Powered Legal Success Manager in London employer: Draftwise
Draftwise is an exceptional employer that fosters a culture of innovation and collaboration, particularly in the dynamic field of AI-powered legal solutions. Employees benefit from a supportive environment that encourages professional growth, with opportunities to engage directly with product development and client success strategies. Located in a vibrant area, Draftwise offers a unique chance to be at the forefront of legal technology while enjoying a work-life balance that promotes both personal and professional fulfilment.
