Receptionist

Overview
We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires attention to detail, and proficiency in use of computer and IT.

It is a highly pressurised and very busy environment and so experience in a similar role would be advantageous, though not essential. The hours are Thurs and 2 - 6pm and Friday You will also be expected to cover Tues 6 - 8pm as part of our Extended hours 1 in 6 weeks.

Responsibilities

• Greet and welcome patients in a calm and professional manner, ability to converse at ease with patients is essential.
• Answer phone calls with excellent phone etiquette, and directing calls to the appropriate Clinical and Administrative personnel.
• Manage the reception area, ensuring it is tidy and presentable at all times.
• Perform clerical duties including data entry.
• Assist with scheduling appointments and dealing with patients queries.
• Handle incoming and outgoing correspondence, including emails and postal mail.
• Collaborate with the team to ensure smooth running of the Practice

Job Types: Part-time, Permanent

Pay: £12.21 per hour

Expected hours: 13.50 per week

Benefits:

• Company pension

Work Location: In person