Senior National Account Manager in London

At Dr. Squatch (www.drsquatch.com), we’re raising the bar on men’s personal care with our line of natural, high-performance products. We’re on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work® multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier!

Dr Squatch is seeking an experienced and commercially driven Senior Account Manager to support the continued expansion of our UK retail Grocery business. This role will be responsible for leading the management of our most significant UK retail accounts, including the development and execution of customer strategies that deliver sustainable, long-term growth. Reporting to the UK Retail Lead, the successful candidate will play a critical role in delivering against our UK expansion goals by strengthening strategic partnerships, driving performance at shelf, and leading cross-functional initiatives that support brand and category growth. This is a full-time hybrid role with benefits based out of our London office. Compensation will be commensurate with the candidate's experience and UK market rates.

Key Responsibilities:

• Retail Account Management: Full responsibility for the commercial performance and strategic development of key UK retail accounts across the grocery and high street channel.
• Joint Business Planning: Lead the development and execution of robust joint business plans, including negotiation of annual terms, promotional strategies, and category growth initiatives.
• P&L Ownership: Manage customer P&Ls, ensuring all activity is commercially viable and aligned with internal targets.
• Forecasting & Budgeting: Lead accurate forecasting processes and manage promotional investment to optimise ROI and deliver budgeted sales and margin targets.
• Cross-Functional Leadership: Work in close partnership with internal teams (e.g., supply chain, finance, marketing, and product) to ensure operational excellence and seamless customer delivery.
• Category Insight & Planning: Utilise category and shopper insights to inform strategy, strengthen customer engagement, and identify opportunities for range, space, and display improvements.
• Retailer Relationships: Establish and maintain strong, trusted relationships with retail buying, supply chain, and category teams.

Qualifications:

• 5-8 years of experience working with or within leading UK retailers, ideally with previous exposure to beauty and personal care categories.
• Demonstrated capability in delivering joint business plans, negotiating terms, and managing promotional activity.
• Previous experience in managing account-level P&Ls and using data to drive decision-making.
• Excellent interpersonal and communication skills, with the ability to engage and influence at multiple levels internally and externally.
• Highly organised with strong project management skills and the ability to manage multiple priorities in a dynamic environment.
• Experience in getting things done without perfect resources in an innovative and timely manner.

Our core values come naturally and make us a better, more whole, and unique team. We are Bold & Innovative - we are creative, rethink how things are done, and find a way. We Play to Win - we have high standards, we encourage ownership of work, we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, have fun, and have approachable and transparent leadership. We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free products!