National Account Manager, Germany in London

At Dr. Squatch (www.drsquatch.com), we are raising the bar on men’s personal care with our line of natural, high-performance products. We are on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognised and certified by Great Place to Work multiple times, and we achieved status as a certified BCorp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier!

Dr Squatch is seeking an experienced National Account Manager with a strong understanding of the German Drugstore Channel to join our London-based team. This is a pivotal role supporting our European expansion strategy, focused on building and managing relationships with our key German launch partner.

Reporting to the UK Retail Lead, you will be responsible for developing and executing customer strategies that drive sustainable growth, strengthen category partnerships, and deliver against ambitious commercial goals. You will serve as the key link between our EU office and German retail partners, ensuring Dr Squatch thrives on-shelf and with consumers in Germany. This is a full-time role based in London, England, United Kingdom.

What You’ll Do

• Retail Account Management: Full responsibility for the commercial performance and strategic development of our German retail business starting with our German launch partner in 2026.
• Joint Business Planning: Lead the development and execution of robust joint business plans, including negotiation of annual terms, promotional strategies, and category growth initiatives.
• Retail Marketing: Drive brand equity at store in collaboration with our marketing team to create visually stunning, best-in-class merchandising destinations for Dr. Squatch on shelf.
• P&L Ownership: Manage customer P&Ls, ensuring all activity is commercially viable and aligned with internal targets.
• Forecasting & Budgeting: Lead accurate forecasting processes and manage promotional investment to optimise ROI and deliver budgeted sales and margin targets.
• Cross-Functional Leadership: Work in close partnership with internal teams (e.g., supply chain, finance, marketing, and product) to ensure operational excellence and seamless customer delivery.
• Category Insight & Planning: Utilise category and shopper insights to inform strategy, strengthen customer engagement, and identify opportunities for range, space, and display improvements.
• Retailer Relationships: Establish and maintain strong, trusted relationships with retail buying, supply chain, and category teams.

About You

• 5–8 years’ experience in FMCG account management, with some of this time spent managing the German drug channel.
• Fluent in German (native or business-level) and fully proficient in English.
• Strong negotiation and joint business planning skills, with experience in delivering profitable growth.
• Proficiency in account-level P&L ownership and data-driven decision-making.
• Ability to travel to Germany from the UK 4–6 times per year for customer meetings and trade visits.
• Exceptional interpersonal skills with the ability to influence at multiple levels.
• Highly organised with strong project management skills in a dynamic, fast-paced environment.
• Degree-level education or equivalent commercial experience.

Who We Are

Our core values come naturally and make us a better, more whole, and unique team. We are Bold & Innovative - we are creative, rethink how things are done, and find a way. We Play to Win - we have high standards, we encourage ownership of work, we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, have fun, and have approachable and transparent leadership.

We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free products!