At a Glance
- Tasks: Lead global retail strategy and build strong retailer relationships.
- Company: Join a fast-growing skincare brand founded by Dr Sam Bunting, a skin health expert.
- Benefits: Enjoy competitive salary, bonuses, employee discounts, and a dog-friendly office.
- Other info: Work from home 2 days a week and enjoy international travel opportunities from 2026.
- Why this job: Be part of an ambitious team driving transformative skincare solutions with a focus on growth.
- Qualifications: 7-10 years in account management, with luxury or beauty experience preferred.
The predicted salary is between 43200 - 72000 € per year.
About Us
We are a fast-growing expert skincare brand founded by the UK’s leading authority in skin health, Dr Sam Bunting. Founded in 2018, the brand is predominantly D2C but are now also sold in Sephora UK with an exciting growth plan to maximise the partnership. We specialise in giving customers the tools to master their own skin with transformative formulations and expert education. As we scale we are expanding the team and looking for a driven, passionate and ambitious individual who can lead our retail business.
Role Overview
As our Global Head of Account Management, you will lead our business development strategy into Retail, building a strong strategic retailer relationship. You will be responsible for accelerating strategic business growth through retail, forging and nurturing this relationship in long-term and lead the strategy for future global expansion. The role also has a temporary responsibility for Retail execution and operations, until we recruit a Global Head of Retail (likely from 2026).
Key Responsibilities
- Develop and execute global retail strategy, building on UK foundation and exploring future opportunities internationally
- Lead on retailer negotiations to achieve business objectives
- Lead on strategy meetings, ensuring a full 360 approach to the omnichannel business plans working in collaboration with marketing, growth and education, etc.
- Sales forecasting, order management and inventory management – work in collaboration with the retailer and supply chain team to ensure sufficient stock availability for promo campaigns and regular sales
- Ensure launches, new store openings, retailer openings are well-executed and on time
- Work with VM team to ensure POS material for all animations/stores is executed on time
- Work closely with the e-commerce team to create seamless omnichannel experiences
- Performance evaluation vs KPI’s
- Manage retailer P&L / budget in collaboration with finance team
Temporary Global Head of Retail responsibilities
- Oversee the performance, profitability, and growth of our retail partnership in the UK
- Hire and manage UK retail team, fostering a culture of excellence
- Collaborate with store design, visual merchandising, and trade marketing teams to create compelling in-store environments and animation & eventing plans
- Reporting on weekly and monthly retail vs KPI’s
- Work with Education Manager to ensure own BA team and wider retailer BA team are well equipped to sell Dr Sam’s (knowledge, inspiration, incentivised)
Requirements
- 7-10 years of account management experience with at least 3 years in a senior leadership role
- Proven track record in luxury, beauty, or premium skincare retail
- Experience managing international retail accounts with demonstrated success in multiple markets, ideal but not essential
- Strong commercial acumen and negotiation skills with the ability to drive profitability while maintaining brand integrity
- Ability to adapt and thrive in a fast-paced scale-up brand
- Excellent leadership skills with experience building and motivating cross-cultural teams
- Strategic thinker who can balance long-term vision with day-to-day execution
- Deep understanding of global retail trends and the evolving luxury consumer journey
- Willingness to travel internationally from 2026 when needed
Location
Attendance in office in W2 3x a week (Mondays, Tuesdays & Thursdays), WFH x2 days a week. Some international travel may be required from 2026.
What We Offer:
- Competitive salary and performance-based bonus
- Opportunities for professional development and career advancement.
- Pension
- Employee discounts on all our skincare products and a monthly product allowance
- Work related travel, accommodation and meals expensed (in line with expenses policy)
- Complimentary Team lunch x2 week
- Dog-friendly office
Global Head of Account Management in Slough employer: Dr Sam's Skincare
Join a dynamic and rapidly expanding skincare brand led by the UK's foremost skin health expert, Dr Sam Bunting. As the Global Head of Account Management, you will thrive in a supportive work culture that prioritises professional development and offers competitive salaries, performance bonuses, and generous employee discounts. With a flexible working arrangement and a dog-friendly office, this role not only provides the opportunity to lead strategic retail growth but also fosters a collaborative environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Global Head of Account Management in Slough
✨Tip Number 1
Familiarise yourself with the brand's ethos and product range. Understanding Dr Sam Bunting's approach to skincare will help you align your vision with the company's goals during interviews.
✨Tip Number 2
Network within the beauty and luxury retail sectors. Attend industry events or connect with professionals on platforms like LinkedIn to gain insights and potentially get referrals for the role.
✨Tip Number 3
Prepare to discuss your experience in managing international accounts. Highlight specific examples of how you've successfully navigated different markets, as this will be crucial for the role.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've built and motivated teams in previous roles. This will demonstrate your capability to foster a culture of excellence within the company.
We think you need these skills to ace Global Head of Account Management in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in account management, particularly in the luxury or beauty sectors. Emphasise any leadership roles and achievements that align with the responsibilities of the Global Head of Account Management.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for skincare and your understanding of the brand's mission. Discuss how your strategic thinking and negotiation skills can contribute to their growth in retail.
Highlight Relevant Experience:In your application, focus on your experience managing international retail accounts and any successful strategies you've implemented in previous roles. Use specific examples to demonstrate your commercial acumen and ability to drive profitability.
Showcase Leadership Skills:Since the role requires excellent leadership skills, include examples of how you've built and motivated cross-cultural teams. Mention any initiatives you've led that fostered a culture of excellence within your team.
How to prepare for a job interview at Dr Sam's Skincare
✨Showcase Your Strategic Vision
As the Global Head of Account Management, you'll need to demonstrate your ability to develop and execute a global retail strategy. Prepare to discuss your past experiences in building strategic retailer relationships and how you plan to apply that knowledge to this role.
✨Highlight Your Negotiation Skills
Negotiation is key in this position. Be ready to share specific examples of successful negotiations you've led in the past, particularly in the luxury or beauty sectors. This will show your potential employer that you can drive profitability while maintaining brand integrity.
✨Emphasise Leadership Experience
With a focus on building and motivating cross-cultural teams, it's important to highlight your leadership style. Discuss how you've fostered a culture of excellence in previous roles and how you plan to do the same at their company.
✨Demonstrate Industry Knowledge
A deep understanding of global retail trends and the evolving luxury consumer journey is crucial. Stay updated on current market trends and be prepared to discuss how these insights can influence the company's growth strategy.
