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- Tasks: Sell Dr Sam’s products and build strong customer relationships while achieving sales targets.
- Company: Dr Sam’s Skincare offers innovative solutions for clear, brighter skin, founded by expert Dr Sam Bunting.
- Benefits: Enjoy flexible hours, travel opportunities, and the chance to participate in exciting store events.
- Why this job: Join a passionate team, make a real impact on customers' lives, and thrive in a dynamic environment.
- Qualifications: Retail experience in beauty, skincare knowledge, and excellent communication skills are essential.
- Other info: Work primarily in London with occasional travel; must be flexible with hours.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Location: Primarily based in London stores (Westfield White City and Stratford), with occasional travel outside of London for events, store openings, etc.
Hours of Work: Wednesday – Sunday, 8 hours per day (excluding a one-hour unpaid lunch break)
Key Responsibilities:
- Recommend and confidently sell all Dr Sam’s products.
- Achieve individual sales targets and contribute to team sales objectives.
- Build genuine and strong relationships with customers and store teams to drive repeat business and brand awareness.
- Carry out operational checks during visits, including stock levels, replenishment of testers, and maintenance of displays.
- Stay up-to-date with product/brand education to ensure the highest level of service.
- Provide ongoing in-store training for our key retailers, ensuring all store staff are well versed in Dr Sam’s products and brand values.
- Participate in and help organise store events designed to promote brand image, awareness, and maximise sales.
- Engage with customers through in store activities such as product application demos, our Routine Finder Quiz, and popup events.
- Provide daily/weekly reports to management.
- Collaborate with the Retail and Education Manager to develop and implement strategies for store performance, event planning, staff training, and sales growth.
Skills and Qualifications:
- Proven retail experience within the beauty industry, ideally skincare.
- Skincare knowledge / passion preferred
- Demonstrable ability to provide personalised and effective customer service.
- Track record of achieving sales and customer service targets.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and store teams.
- Strong attention to detail, initiative, and the ability to work both independently and collaboratively.
- Capable of thriving in a fast-paced environment that requires multi-tasking with minimal supervision.
- Flexibility to work evenings, weekends, and bank holidays as needed.
- Ability to travel across sites and outside of London according to the needs of the business.
About Dr Sam’s
Dr Sam’s Skincare is the culmination of two decades’ work, transforming the lives of skin-stressed patients to help them regain their confidence and freedom with clear, brighter skin.
Founded in 2018, Dr Sam Bunting’s eponymous range cuts through the noise of skincare shopping where customers are faced with too many choices and over-hyped claims. She’s removed the guesswork by creating a one-stop solution with next-generation formulas inspired by her unique Harley Street clinic protocols. And by selling directly to consumers, she’s democratising access to her expert guidance, making world-class skincare advice accessible.
The result? The freedom and confidence that comes from skin transformation, knowing you’ve got everything you need – and nothing you don’t. Because simplicity is the new luxury.
Brand Retail Sales Specialist employer: Dr Sam's Skincare
Contact Detail:
Dr Sam's Skincare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Retail Sales Specialist
✨Tip Number 1
Familiarize yourself with Dr Sam's product range and brand values. Understanding the unique selling points of the products will help you confidently recommend them to customers and demonstrate your passion for skincare.
✨Tip Number 2
Network with current employees or industry professionals who have experience in retail sales within the beauty sector. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss your previous retail experiences, especially those related to achieving sales targets and providing excellent customer service. Be ready to share specific examples that highlight your skills and successes in similar roles.
✨Tip Number 4
Show your enthusiasm for participating in store events and training sessions. Highlight any past experiences where you've engaged customers through demonstrations or events, as this aligns perfectly with the responsibilities of the role.
We think you need these skills to ace Brand Retail Sales Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience, especially in the beauty industry. Emphasize any achievements related to sales targets and customer service, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for skincare and how it aligns with Dr Sam’s values. Mention specific experiences where you built strong customer relationships or achieved sales goals.
Showcase Your Communication Skills: Since excellent communication is key for this position, provide examples in your application that demonstrate your ability to engage with customers and collaborate with teams effectively.
Highlight Flexibility and Initiative: Mention your willingness to work evenings, weekends, and travel as needed. Provide examples of how you've thrived in fast-paced environments and taken initiative in previous roles.
How to prepare for a job interview at Dr Sam's Skincare
✨Show Your Passion for Skincare
Make sure to express your genuine interest in skincare and Dr Sam's products during the interview. Share any personal experiences or knowledge you have about skincare that can demonstrate your passion and understanding of the industry.
✨Demonstrate Sales Success
Prepare specific examples from your previous retail experience where you successfully achieved sales targets. Highlight how you built relationships with customers and contributed to team objectives, as this aligns with the key responsibilities of the role.
✨Engage with Role-Playing Scenarios
Be ready to engage in role-playing scenarios during the interview. This could involve demonstrating how you would approach a customer or handle a specific situation in-store. It’s a great way to showcase your communication skills and ability to provide personalized service.
✨Ask Insightful Questions
Prepare thoughtful questions about Dr Sam's brand values, product education, and store events. This shows your enthusiasm for the role and your desire to contribute to the brand's success. It also gives you a chance to learn more about the company culture.
