Commercial Manager - UK&I in London

Company Description

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait. We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency.

Job Description

We are seeking a dynamic Commercial Manager who will be responsible for the day-to-day execution of the commercial plan across UK & Ireland, working closely with distributor partners (e.g. Ceuta / Ocean) to ensure strong in-market execution. This is a high visibility role within the UK&I organisation, with regular interaction with UKI leadership team and distributor commercial teams. This role is highly hands-on, requiring strong attention to detail, ownership of key processes, and proactive follow-up to ensure plans are executed with excellence. It also offers a strong opportunity for growth and development, with increasing exposure to broader commercial leadership, revenue management, and strategic decision-making over time.

Responsibilities:

• Commercial Execution & Performance Tracking
  • Support delivery of sales targets across UK & Ireland through close tracking of performance by customer, SKU, and channel.
  • Monitor weekly/monthly sales performance and highlight risks, gaps, and opportunities.
  • Support development and execution of customer-specific plans and promotions and delivery against agreed plans with excellence in execution.
  • Work with distributors to ensure timely and accurate reporting of sales data and work with finance team to ensure accurate reporting alignment.
• Trade Spend Management
  • Track trade spend across customers, ensuring accuracy, transparency, and alignment with agreed plans and flag risks or discrepancies early.
  • Support the approval process for trade investments and manage trade spend with accuracy and discipline, pulling in finance support for reconciliations where needed to ensure effective accruals management and clean year-end estimates.
• Forecasting & Supply Collaboration
  • Own the sales forecast – the detail at SKU/account level, ensuring accuracy and alignment with plans. Update it regularly in collaboration with the distributor.
  • Work closely with supply chain and distributors to support accurate demand forecasting.
  • Monitor stock levels and highlight risks (e.g. shortages, excess, slow-moving stock) flagging risks early.
• Reporting & Process Management
  • Conduct regular analysis on sales performance, margin drivers, promotional effectiveness, and cost trends — by account, channel, SKU, and month.
  • Prepare regular reports for internal stakeholders (weekly/monthly) and support monthly, quarterly, and annual submissions (sales, trade spend, forecasts).
  • Maintain clear, structured trackers and documentation.
• Pricing and Commercial Governance
  • Support management of price lists and customer-specific pricing.
  • Maintain price exception trackers and adheres to approval SOPs.
  • Ensure commercial terms are accurately reflected in execution and ensure this is correctly reflected in business reporting working in collaboration with finance teams.
  • Contribute to building commercial excellence discipline across reporting.

Qualifications

Capabilities & Experience:

• Min 3 years experience in UK based sales, commercial, or account support roles (must be from FMCG, OTC, or Consumer Health), working with top accounts such as Boots, Tesco, Amazon.
• Strong analytical skills with good Excel capability (comfortable with data tracking and reconciliation).
• Strong written and verbal communication skills, with the ability to interact effectively with internal teams, senior stakeholders, and external partners.
• Strong executor with the ability to handle multiple tasks efficiently under pressure in a fast-paced environment.
• Highly organized with strong attention to detail.
• Proactive and able to follow through to ensure actions are completed.
• Hands-on, detail-oriented, and accountable.
• Structured and disciplined in managing processes and follow-ups.
• Collaborative but confident in challenging when needed.
• Focused on delivery and execution, not just planning.

Preferred Experience:

• Experience in commercial excellence, revenue growth management (RGM), or sales support/commercial operations roles (not limited to classic front-line sales).
• Exposure to trade spend management and promotional planning.

Additional Information

Dr.Reddy's has a bold ambition to expand its footprint in Consumer Health. In 2024, the company acquired Nicotinell from Haleon — a global leader in the Nicotine Replacement Therapy (NRT) category. Nicotinell is the #2 NRT brand globally (excluding the US), with a presence in over 30 countries across Europe, Asia (including Japan), and Latin America. It holds #1 or #2 share positions in 14 of the top 17 global NRT markets, with the lozenge/mini-lozenge format ranking #1 globally. The brand is valued at approximately £250 million and ranks among the Top 15 OTC brands in Europe (excluding Russia) and #32 globally (excluding the US). Dr. Reddy’s intends to build a US$1 billion Consumer Health division within 5 years, leveraging the strength of Nicotinell and further strategic acquisitions. In the UK & Ireland, the current route-to-market is via distributors; however, for the UK, there is a strategic intent to transition key accounts and selected roles in-house.

What We Offer

• A high-impact commercial role.
• Opportunity to build and shape the Consumer Health organization.
• Entrepreneurial culture with global visibility.
• Competitive compensation, bonus, and benefits.
• Career acceleration in a rapidly growing business.

Our Work Culture

Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.