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- Tasks: Manage the reception area, assist patients, and support doctors and nurses.
- Company: Dr R. K. Mathews practice, a forward-thinking primary care provider.
- Benefits: Flexible hours, supportive team environment, and opportunities for personal growth.
- Why this job: Join a dynamic team and make a real difference in patient care.
- Qualifications: GCSEs in English and Maths, experience with SystmOne preferred.
- Other info: Fast-paced environment with a focus on innovation and quality service.
The predicted salary is between 24000 - 36000 £ per year.
To ensure thatthe reception area of the practice runs smoothly and provides the highestachievable levels of service to both patients and other members of the practiceteam including Doctors and Nurses.
Suitable candidates will be flexible, willing to cover leave andhave the ability to work as part of a team in a busy and dynamic environment.Discretion and experience of working with the public are essential.
Main duties of the job
Making appointments, Giving out results, Handling incoming mail, Greeting and directing patients. Responding to the needs of bothDoctors and Nurses during surgery. Health & Safety awareness(including handling samples),Inputting and extractinginformation from the practice computer system. General housekeeping e.g. keepingthe waiting areas and reception tidy. Preparing the consulting roomsprior to surgery. Scanning letters in patientsrecords on a daily basis and adding the appropriate read codes. Completing and sending referral letters and proformas. Actioning SystmOne tasks on a daily basis. Preferably SystmOne trained. Friendly and approachable.Computer skills. Good face to face and telephonecommunication skills, Ability to work under pressure andprioritise workload. A friendly team player.
About us
Dr R. K. Mathews practice is a forward-thinking and innovative provider of primary care services.
The practice\’s mission is to provide a first class primary care service to the people of Grimsby and the surrounding area. It will seek to innovate in its use of resources, both human and technical, in order to maintain its delivery of a high quality service during a period of rising patient demand and changing financial circumstances.
Job responsibilities
This JobDescription will be subject to review in the light of changing circumstancesand is not intended to be rigid or inflexible but should be regarded asproviding guidelines within which the individual works. This list is not exhaustive. It lists the main aspects of the jobdescription.
Person Specification
Qualifications
- GCSE grade A to C in English and Maths
- Knowledge of NHS and General Practice.
- Experience in SystmOne.
- Previous experience of a GP surgery.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Medical Receptionist employer: Dr R K Mathews Surgery
Contact Detail:
Dr R K Mathews Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Get to know the practice! Research Dr R. K. Mathews and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the role of a Medical Receptionist. Think about scenarios where you've demonstrated flexibility, teamwork, and excellent communication skills – these are key in a busy environment.
✨Tip Number 3
Show off your tech skills! If you're familiar with SystmOne, make sure to highlight this during your conversations. If not, consider brushing up on it before your interview to demonstrate your willingness to learn and adapt.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a GP surgery and any relevant skills, like SystmOne training. We want to see how you can bring your unique flair to our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about providing top-notch service in a busy environment and how you can contribute to our mission at Dr R. K. Mathews practice.
Show Off Your Communication Skills: Since you'll be interacting with patients and the practice team, let us know about your face-to-face and telephone communication skills. A friendly approach goes a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Dr R K Mathews Surgery
✨Know the Practice Inside Out
Before your interview, take some time to research Dr R. K. Mathews practice. Understand their mission and values, and be ready to discuss how you can contribute to their goal of providing first-class primary care services. This shows genuine interest and helps you align your answers with their expectations.
✨Showcase Your Communication Skills
As a Medical Receptionist, you'll need to communicate effectively with patients and the practice team. Prepare examples of how you've successfully handled difficult situations or communicated important information in previous roles. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility and teamwork in a busy environment. Be ready to share instances where you've adapted to changing circumstances or worked collaboratively with others. Highlighting your ability to cover for colleagues and support the team will make you stand out as a candidate.
✨Familiarise Yourself with SystmOne
If you're not already trained in SystmOne, it’s worth brushing up on the basics before your interview. Mention any relevant experience you have with similar systems, and express your willingness to learn. This proactive approach will demonstrate your commitment to getting up to speed quickly.