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For Companies At a Glance
- Tasks: Support our Sales team by managing customer data and ensuring compliance.
- Company: Family-owned business offering premier leasing deals with a strong partner network.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a real impact in the leasing industry.
- Qualifications: Attention to detail, IT literacy, and experience in an admin role.
- Other info: Fast-paced environment with a focus on continuous improvement and learning.
The predicted salary is between 30000 - 42000 £ per year.
Gateway2Lease takes pride in being a family-owned business that offers premier leasing deals to both individuals and businesses. As a credit brokerage, we aim to make things easy by searching the market in order to provide our customers with the most competitive leasing offers that we can locate via our superbly strong network of partners. We are looking for a Credit Administrator to help support our continued growth and bolster our busy Sales department.
Role purpose
- Enter customer data into the Customer Relationship Management System (CRM).
- Follow the GDPR process ensuring adherence to compliance requirements.
- Follow the Know Your Customer (KYC) process ensuring all information is received and entered in a timely, efficient and accurate manner.
- Liaise with the customers to ensure supporting documentation is requested and submitted in a timely, efficient and accurate manner to avoid delays.
- Enter customer data from the finance application into the funder systems.
- Notify customers of the outcome of their application and follow internal processes for liaising with Sales Executives/Account Executives to order vehicles.
Key Skills
- Communication: Effective and professional written communication skills using templates to achieve clear outcomes.
- Accuracy & Attention to Detail: High levels of accuracy ensuring compliance and diligence.
- Efficiency: Ability to provide timely responses to queries, managing customer expectations.
- IT Literacy: Strong PC skills including Microsoft Outlook, Word and Excel.
- Drive & Focus: Dedication to meeting expectations of both internal and external customers.
- Relationships: Able to easily build rapport with fellow team members and colleagues.
- Ownership: Take accountability and complete tasks thoroughly.
- Quality & Standards: Provide excellent customer service to all customers, dealers, and funders.
- Self-Starter: Motivated, adaptable and highly organised.
- Resilience: Must be able to work well under pressure while maintaining accuracy and professionalism.
- Adaptability: Have a positive approach towards change and continuous improvement.
- Willingness to Learn: Be eager to acquire new skills and knowledge.
Who we are looking for
- Attention to detail is essential
- IT literate
- Experience in a volume admin role
Administrator in London employer: DR & Partners
Contact Detail:
DR & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your experience in data entry, compliance, and customer service. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since effective written communication is key, use clear and professional language in your application. We love seeing candidates who can express themselves well, so don’t hold back!
Be Detail-Oriented: Attention to detail is crucial for this role. Double-check your application for any typos or errors before submitting it. We appreciate candidates who take the time to ensure everything is accurate!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DR & Partners
✨Know Your Role
Before the interview, make sure you thoroughly understand the role of a Credit Administrator. Familiarise yourself with the key responsibilities like data entry into CRM systems and compliance processes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your communication skills and attention to detail during the interview. Prepare examples from your past experiences where you've demonstrated these abilities, especially in a busy admin role. This will help the interviewer see how you can contribute to their team.
✨Prepare for Compliance Questions
Since the role involves GDPR and KYC processes, be ready to discuss your understanding of these regulations. Brush up on what they entail and think of scenarios where you’ve had to ensure compliance in previous roles. This shows you’re not just a fit for the job but also aware of the industry standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in the role. This demonstrates your enthusiasm and helps you gauge if the company culture aligns with your values.
