At a Glance
- Tasks: Manage patient records and ensure smooth registration processes in a friendly practice.
- Company: Join a large, welcoming medical practice in Reading with a supportive team.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a real difference in patient care while developing valuable skills.
- Qualifications: Experience in medical terminology and IT skills required; teamwork is essential.
- Other info: Dynamic work environment with potential for career advancement.
The predicted salary is between 21840 - 23300 £ per year.
We are a large, friendly practice based in Reading looking to recruit a Medical Records Administrator to join our busy team. Applicants need to demonstrate a professional, flexible, and friendly manner. As well as being organised, applicants should have experience of the necessary computer skills and medical terminology required for coding clinical and non-clinical letters onto the patient record. Experience of processing Subject Access Requests (SARs) and management of patient record and reporting systems is essential. The applicant should also be familiar with using EMIS Clinical Systems.
Main duties of the job:
- Process new patient registrations
- Manage new patient registration queries raised during the registration process (liaising with the registration team and patient as required)
- Ensure the registration query tracker is up to date and accessible to the team
- Process patient deductions and ensure swift transfer of patient notes to PCSE
- Ensure the medical records booking in/out tracker is maintained and up to date and accessible to the team
- Summarise new patient records
- Clinical coding of patient information
- Patient Access to Medical Records
- Process Subject Access Requests (SAR) within the agreed timeframes
- Manage on-line access for patients, ensuring appropriate consent is adhered to
- Ensure policy and process is in line with Local and National Guidance and notify the SMT of any policy changes required
Other Responsibilities:
- Assist with non-NHS contracted administrative work (solicitor or insurance reports etc)
- Develop EMIS clinical searches to assist team members with audits and data collection
- Smartcard Administrator to resolve ad-hoc issues relating to system access
- Ensure robust reporting systems are in place, including workflow tracking, reporting of complaints and incidents
- Must also escalate any workload or backlog issues
The role of the Records Management Administrator is key to ensuring the smooth flow of patient records between practices and the registration team. They will ensure that patient records are coded correctly, summarised in a timely manner, and stored in line with Records Retention Policy and The Management of Records Code of Practice.
All new registrations should be completed swiftly to avoid any delay in patient care, liaising with the patient's previous practice when necessary. This will include obtaining any missing information to ensure continuity of care. Paper records should be tracked and logged when transferred in and out. Upon receipt, they should be checked for completeness and cross-referenced with the electronic record. Any missing information should be summarised onto the computerised record ensuring the correct clinical coding is used. This is to ensure that patients can continue to be recalled for long term conditions and NHS screening.
Deductions from the practice should be completed promptly so that patients leaving us are able to receive continuous care from their new practice and upon RIP. Subject Access Requests (SARs) must be processed within the agreed timeframes ensuring that the correct authority and consent has been sought before releasing confidential information to 3rd parties.
The Records Management Administrator is responsible for the maintenance of the trackers and reporting systems. They will also ensure that the correct policy and procedures are in place, working with their line manager to make any required changes. Ongoing training will be required to ensure that best practice is followed.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The candidate will work across the Milman Road and Kennet Surgery practice sites in line with the needs of the Business. This role therefore includes cross-site working. In addition, to meet the needs of the Business, the practice reserves the right to change the employee's place of work within a reasonable distance and within a reasonable notice period.
Qualifications:
- Excellent attention to detail
- Able to work as a team as well as independently
- Excellent IT skills and confidence in all Microsoft packages
- Good initiative
- Previous experience in a GP surgery
Records Management Administrator in Reading employer: Dr Mittal & Partners
Contact Detail:
Dr Mittal & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Records Management Administrator in Reading
✨Tip Number 1
Get to know the practice! Research their values and services so you can tailor your approach. When you show genuine interest, it makes a great impression.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to medical records management. Be ready to discuss your experience with EMIS Clinical Systems and handling Subject Access Requests.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Records Management Administrator in Reading
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your computer skills and familiarity with medical terminology in your application. We want to see how your experience aligns with the role, especially if you've worked with EMIS Clinical Systems before!
Be Professional and Friendly: Since we're a friendly practice, it's important to convey a professional yet approachable tone in your written application. Let your personality shine through while keeping it relevant to the job!
Detail is Key: Pay close attention to detail when summarising your experience. We need to know you can manage patient records accurately, so make sure your application reflects that meticulousness.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Dr Mittal & Partners
✨Know Your Medical Terminology
Brush up on your medical terminology and coding skills before the interview. Being familiar with terms related to clinical and non-clinical letters will show that you understand the role and can hit the ground running.
✨Familiarise Yourself with EMIS Clinical Systems
Since the job requires experience with EMIS Clinical Systems, make sure you know how it works. If you have access to a demo or training version, practice navigating it. This will help you answer any technical questions confidently.
✨Prepare for Subject Access Requests (SARs)
Understand the process of handling SARs and be ready to discuss your experience with them. Think of examples where you've successfully managed requests, ensuring compliance with policies and timeframes.
✨Showcase Your Organisational Skills
The role demands excellent organisational abilities. Prepare to share specific examples of how you've managed multiple tasks or maintained trackers in previous roles. Highlighting your attention to detail will impress the interviewers.