Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver outstanding customer experiences and assist with daily store operations.
- Company: Join the iconic Dr. Martens team in a vibrant shopping environment.
- Benefits: Enjoy 65% off footwear, bonus incentives, and opportunities for growth.
- Why this job: Be part of a passionate team and make a real impact in retail.
- Qualifications: Experience in a supervisory role and strong customer service skills.
- Other info: Diverse and inclusive workplace where you can truly be yourself.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Senior Sales Assistant to join our White City store in the iconic Westfields shopping centre for 32 hours per week.
THE GIG
Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager.
The Stuff That Sets You Apart
- Achieving your own sales targets and motivating the team to reach theirs
- Provide excellent customer service at all times
- Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
- Follow all H&S procedures to maintain a healthy, safe and tidy work environment
- Handle till transactions in line with operating procedures
- Handle more complex enquiries from customers
- Assist management team in coaching and mentoring more junior members of the team
- Act as key holder and assume responsibility for store for short periods in the absence of the manager
- Any other reasonable task as instructed by the store management team
Our Fundamental Qualities
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.
Qualifications
- Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility
- Working with a fashion/lifestyle brand would be a bonus!
- Strong understanding of customer service and how this can be driven in a team
- Strong communication skills with the ability to inspire
- Commercial mindset - Experience with revenue-driving targets and the ability to support team members reaching them
- Experience of leading a team to drive sales
- Professional, but also authentic and fearless!
What’s in It for You?
- Welcome pair of Docs
- 65% off all footwear & 50% off all accessories
- Opportunities for growth
- Bonus incentives
- 2 paid volunteer days per year
- Pension contribution
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Senior Sales Assistant- White City (32hrs) employer: Dr. Martens
Contact Detail:
Dr. Martens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Assistant- White City (32hrs)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Dr. Martens' history, values, and products. This will not only impress the hiring team but also help you connect your passion for the brand with your experience.
✨Tip Number 2
Show off your sales skills! Prepare examples of how you've hit targets or motivated a team in the past. We want to see that you can drive sales and inspire others, so be ready to share those success stories.
✨Tip Number 3
Practice your customer service scenarios! Think about how you'd handle tricky customer enquiries or situations. Being able to demonstrate your problem-solving skills will set you apart as a candidate who can provide that outstanding customer experience we’re after.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Dr. Martens!
We think you need these skills to ace Senior Sales Assistant- White City (32hrs)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and the brand shine through. We want to see how you connect with our values and how you can bring that energy to the team!
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience, especially in sales and team leadership. We love seeing how your past roles have prepared you for this Senior Sales Assistant position.
Be Authentic: Don’t be afraid to show your true self in your application. We value authenticity and want to know what makes you unique and how you can contribute to our diverse team.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Dr. Martens
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with Dr. Martens' brand values and products. Understand their commitment to integrity, professionalism, and passion. This will help you connect your personal experiences to their core principles during the conversation.
✨Showcase Your Sales Skills
Be ready to discuss specific examples of how you've achieved sales targets in previous roles. Highlight any experience you have in motivating a team or leading by example. This is your chance to demonstrate that you can inspire others while driving sales.
✨Customer Service is Key
Prepare to talk about your approach to providing outstanding customer service. Think of scenarios where you’ve handled complex enquiries or resolved customer issues effectively. This will show that you understand the importance of customer satisfaction in retail.
✨Be Authentic and Fearless
Dr. Martens values authenticity, so don’t be afraid to let your personality shine through. Share your passion for fashion and lifestyle brands, and express how you can contribute to the team culture. Being genuine will help you stand out as a candidate who fits their unique environment.
