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For Companies At a Glance
- Tasks: Lead a diverse team and deliver an exceptional customer experience.
- Company: Join the iconic Dr. Martens brand with over 65 years of heritage.
- Benefits: Flexible hours, career growth opportunities, and a supportive work culture.
- Why this job: Be a role model and develop your management skills in a dynamic environment.
- Qualifications: Experience in retail and a passion for customer service.
- Other info: Work in a vibrant store with a team that values authenticity and courage.
Overview
Dr. Martens is a globally recognisable and culturally influential British brand, with over 65 years of heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are looking for an engaging and responsible Senior Sales Assistant to lead the diverse team at our Sheffield Meadowhall store.
Our Senior Sales Assistants do everything our Sales Assistants & Keyholders do, you\’ll continue in delivering a seamless and consistent customer experience, now fully acting as a role model and coach to the team. As a trusted member of the management team you can expect to play a more prominent & pivotal role in the team ensuring both the teams and business needs are always being met. We consider this role the first pivotal step in developing your people management and operational skills within retail.
This will be for 24 hours per week. Shifts will be varied across 7 days and we\’ll also need you to be able to help out covering the management teams holidays at times.
At Dr. Martens, we live and breathe our 3 core values — they’re at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people.
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Senior Sales Assistant (24h) - Sheffield Meadowhall employer: Dr. Martens
Contact Detail:
Dr. Martens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Assistant (24h) - Sheffield Meadowhall
✨Tip Number 1
Get to know the Dr. Martens brand inside out! Familiarise yourself with their history, values, and products. This will not only help you stand out in interviews but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events where Dr. Martens might be present. Building relationships can give you insider info and possibly even a referral!
✨Tip Number 3
Prepare for your interview by practising common questions and scenarios related to retail management. Think about how you would lead a team and handle customer issues, as this role is all about being a role model and coach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dr. Martens family.
We think you need these skills to ace Senior Sales Assistant (24h) - Sheffield Meadowhall
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. Dr. Martens values authenticity, so don’t be afraid to show us who you really are and what makes you unique!
Highlight Your Experience: Make sure to showcase any relevant experience you have in retail or team leadership. We want to see how you've acted courageously and shown care in previous roles, so give us the details!
Tailor Your Application: Take a moment to read through the job description and align your skills with what we're looking for. Show us how you embody our core values and how you can contribute to our team at Sheffield Meadowhall.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Dr. Martens!
How to prepare for a job interview at Dr. Martens
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Dr. Martens' history, values, and products. Understanding their core values—'Be Yourself, Act Courageously, Show You Care'—will help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Senior Sales Assistant, you'll be expected to lead and coach a team. Prepare examples from your past experiences where you've successfully managed or motivated others. This will demonstrate your capability to take on a more prominent role.
✨Prepare for Situational Questions
Expect questions that assess how you handle various retail scenarios. Think of times when you provided excellent customer service or resolved conflicts within a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about team dynamics, opportunities for growth, or how they embody their core values in daily operations. This shows you're genuinely invested in the position.
