At a Glance
- Tasks: Lead global Commerce & Checkout strategies for seamless customer experiences.
- Company: Join Dr. Martens, a cultural icon with over 60 years of heritage.
- Benefits: Enjoy hybrid working, generous discounts, and private healthcare.
- Other info: Diverse teams welcome; be your authentic self at work.
- Why this job: Make a real impact in a dynamic environment with a bold brand.
- Qualifications: Strategic commerce expertise and strong commercial judgement required.
The predicted salary is between 60000 - 80000 £ per year.
Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place. At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.
The Senior Product Manager, Commerce & Checkout owns the global Commerce & Checkout portfolio as a strategic product domain across all customer touchpoints, including e‑commerce, in‑store technology, and emerging transactional environments. Operating at Senior Manager level, this role sets the long‑term vision, principles, and operating guardrails for how customers move from intent to purchase — ensuring experiences are seamless, trusted, commercially effective, and unmistakably Dr. Martens. This role is accountable for enterprise‑level outcomes, sitting at the intersection of Product, Experience Design, Technology, Retail, Operations, and Commercial functions to ensure that buying Dr. Martens is simple, confident, and worth choosing — today and at scale for the future.
Core Accountabilities
- Own the global Commerce & Checkout product domain, covering digital, physical, and hybrid purchase experiences across all channels and markets.
- Define and deliver enterprise product vision and roadmap, shaping multi‑year strategy for transactional journeys aligned to commercial and experience goals.
- Establish a compelling customer value proposition for buying, balancing conversion, trust, ease, and premium brand expression.
- Set global standards and capabilities across checkout, payments, fulfilment, and transactional journeys, ensuring consistency with flexibility for local execution.
- Drive commercial and experience performance, improving conversion, reducing abandonment, and enhancing speed, trust, and usability across the end‑to‑end purchase journey.
Key Skills & Capabilities
- Strategic commerce expertise at scale, spanning e‑commerce, checkout, payments, fulfilment, and returns across complex global environments.
- Strong commercial judgement, balancing growth, margin, cost‑to‑serve, and customer trust to drive sustainable outcomes.
- End‑to‑end systems and portfolio thinking, considering dependencies, long‑term impact, and holistic customer journeys beyond individual features.
- Advanced data‑led mindset, owning funnel performance, experimentation, and continuous commercial optimisation.
- Executive influence with innovation focus, leading across global stakeholders while championing AI‑driven, cutting‑edge solutions aligned to business strategy.
Benefits
- Hybrid working
- Welcome free pair of Docs
- Share scheme
- 65% off all Docs
- 50% off Accessories
- Pension Scheme through Aviva
- Life Assurance
- 25 Days Annual Leave + Bank Holidays
- Private healthcare
- 2 paid volunteer days per year
Equal Opportunities
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
Fundamental Qualities
Integrity, Professional, Passionate, Team Players.
Application closing date: 4th June 2026
Senior Product Manager - Global Commerce & Checkout employer: Dr. Martens
At Dr. Martens, we pride ourselves on being a values-driven employer that champions diversity and encourages employees to bring their authentic selves to work. With a strong focus on employee growth, our hybrid working model, generous benefits including a share scheme and private healthcare, and a culture that fosters innovation and collaboration, we empower our team members to make a meaningful impact in the global commerce landscape. Join us and be part of a legacy that celebrates individuality and creativity while driving progress in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager - Global Commerce & Checkout
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those connected to Dr. Martens. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into Dr. Martens' values and products. Show us how your experience aligns with their mission to make buying simple and confident.
✨Tip Number 3
Practice makes perfect! Mock interviews with friends or mentors can help you articulate your thoughts clearly. Focus on how you've driven commercial performance and improved customer experiences in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the Dr. Martens family.
We think you need these skills to ace Senior Product Manager - Global Commerce & Checkout
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through. We want to see the real you, so don’t be afraid to show your personality and passion for the role!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in commerce and checkout. Show us how your skills align with our values and the specific requirements of the Senior Product Manager role.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use concrete examples to demonstrate how you've driven results in previous roles, especially in areas like e-commerce and customer experience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Dr. Martens!
How to prepare for a job interview at Dr. Martens
✨Know Your Product Inside Out
Before the interview, dive deep into Dr. Martens' product offerings, especially in the Commerce & Checkout space. Understand their e-commerce strategies and how they integrate with in-store technology. This knowledge will help you demonstrate your passion and strategic thinking during the discussion.
✨Align with Their Values
Dr. Martens values authenticity, courage, and care. Think of examples from your past experiences that showcase these qualities. Be ready to share how you've acted courageously in challenging situations or how you've shown care for customers and team members alike.
✨Prepare for Scenario-Based Questions
Expect questions that assess your strategic thinking and problem-solving skills. Prepare scenarios where you've successfully improved conversion rates or enhanced customer experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your Data-Driven Mindset
Since the role requires an advanced data-led mindset, be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've optimised commercial outcomes through experimentation and analysis, as this will resonate well with their focus on continuous improvement.
