At a Glance
- Tasks: Lead UK People Operations, ensuring smooth employee lifecycle processes and high-quality service delivery.
- Company: Join Dr. Martens, a global icon with a rich heritage and vibrant culture.
- Benefits: Enjoy hybrid working, generous discounts, private healthcare, and 25 days annual leave.
- Other info: Embrace individuality in a diverse team that values your authentic self.
- Why this job: Make an impact in a dynamic environment while shaping the future of an iconic brand.
- Qualifications: Strong HR experience, knowledge of UK employment law, and excellent communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place. At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.
As our Senior People Operations Coordinator – UK, you’ll be part of the People team working closely with brilliant people across the business and reporting into People Operations Lead – UK & EU. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.
The Senior People Operations Coordinator, UK leads the delivery of accurate, timely and compliant people operations services across the UK. This role plays a critical part in ensuring people processes are executed effectively, employee data is maintained to a high standard and managers and colleagues receive reliable, professional operational support. Working closely with the People Operations Lead – UK & EU, People Partners and HRIS, the role acts as the senior day‑to‑day operational specialist for the UK. It supports strong service delivery, operational discipline and a positive employee experience across the full employee lifecycle.
CORE ACCOUNTABILITIES
- Leading UK People Operations delivery, ensuring accurate, timely and high-quality execution of employee lifecycle processes while acting as the senior operational point of contact for UK People Services.
- Monitoring and improving People Services performance, using operational data and insights to track SLAs, identify trends and drive continuous improvement in service delivery and employee experience.
- Maintaining high standards of data accuracy, compliance and governance, ensuring employee records are correct, audits are supported and risks are proactively identified and escalated.
- Providing operational support and coordination across people processes, including manager and employee query resolution, change implementation and alignment with UK legislative requirements.
- Supporting team effectiveness and continuous improvement by guiding People Operations Coordinators, collaborating across HRIS, Payroll and People Partners, and enhancing consistency across People Services delivery.
KEY SKILLS & CAPABILITIES
- Strong People Operations experience, with a proven track record of delivering HR administration and employee lifecycle processes, ideally within a UK environment.
- Good working knowledge of UK employment law and its practical application within operational People processes.
- High attention to detail and process discipline, ensuring accuracy, consistency and compliance in people data and documentation.
- Strong organisational and prioritisation skills, able to manage multiple demands effectively in a fast‑paced environment.
- Clear and professional communicator, able to engage effectively with managers, employees and wider People teams.
WHAT’S IN IT FOR YOU?
- Hybrid working
- Welcome free pair of Docs
- ‘Buy as you Earn’ Share scheme
- 65% off all Docs
- 50% off Accessories
- Pension Scheme through Aviva
- Life Assurance
- 25 Days Annual Leave + Bank Holidays
- Private healthcare
- 2 paid volunteer days per year
If you’re excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we’d love to hear from you.
Application closing date: Wednesday 1st of July 2026
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Senior People Operations Coordinator - UK employer: Dr. Martens
At Dr. Martens, we pride ourselves on being a values-driven employer that champions individuality and diversity. As a Senior People Operations Coordinator in the UK, you'll enjoy a vibrant work culture that fosters personal growth and professional development, alongside benefits like hybrid working, generous discounts, and a supportive environment that encourages you to bring your authentic self to work.
StudySmarter Expert Advice🤫
We think this is how you could land Senior People Operations Coordinator - UK
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Dr. Martens!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Dr. Martens.
We think you need these skills to ace Senior People Operations Coordinator - UK
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Dr. Martens. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Dr. Martens and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Dr. Martens. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Dr. Martens's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Dr. Martens
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Dr. Martens.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Dr. Martens will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Dr. Martens and how you would contribute to adapting HR strategies.
