At a Glance
- Tasks: Assist customers, manage stock, and create a welcoming store environment during the festive season.
- Company: Join Dr. Martens, a brand known for its iconic footwear and vibrant culture.
- Benefits: Enjoy bonus incentives, a free pair of Docs, and generous discounts.
- Why this job: Be part of a dynamic team, gain retail experience, and connect with fellow Docs enthusiasts.
- Qualifications: Retail experience is a plus, but enthusiasm and great communication skills are key!
- Other info: Flexible hours, opportunities for growth, and a supportive work environment await you.
We are looking for flexible part time Sales Assistants to work in our Newcastle store to support our teams as we prepare for the festive trading season! We are looking for free-thinking, passionate individuals who will provide a one of a kind, outstanding customer experience and truly represent the Dr. Martens brand.
Our stores get busy at this time of year and there are various areas of the store operation where you might help us as a Sales Assistant. Depending on your skills and experience you could be;
- Supporting in the stockroom, helping with deliveries and organising our stock to make it quick, easy and safe for the team to get it to the shop floor.
- Acting as a βrunnerβ making sure the team selling product are getting the products and sizes they need to meet our customers needs.
- Taking on the role of store greeter, making sure the store is not too full, welcoming customers and directing them to the right product or team member.
- Processing transactions on the till making sure the last interaction you have with our customers is a positively memorable one for them.
- Sharing your passion for Docs and selling our iconic product to our customers!
Seasonal Sales Assistant 5hr – Newcastle – Whatβs In it For You?
- Bonus incentives
- Free pair of Docs
- Market leading product discount
- Generous Holiday Allowance
- Opportunities for growth or permanent employment
- Access to the DM\’s online global community for recognition, communication, and discounts from other brands within retail, hospitality, and wellbeing.
- Access to our Employee Assistance Programme & Mental Health First Aiders
Seasonal Sales Assistant 5hr – Newcastle – Essential requirements are:
- Similar experience within a retail or service environment, particularly with a fashion/lifestyle brand would be ideal but not essential.
- Flexibility to work weekends and evenings in line with store opening hours and operating needs and be available to work key seasonal trading days, ie Black Friday, Christmas Eve, Boxing Day, New Years Eve etc.
- An enthusiasm for Docs and confidence to share this with our customers.
- Excellent communication skills, able to build relationships with a diverse team.
- Resilience and an energetic approach to work, our stores get busy and the role can be physically & mentally demanding particularly when dealing with large numbers of customers, stock and deliveries.
- Results oriented and proud to be contribute to the team by achieving store goals and objectives
- Professional, but also authentic and fearless!
At Dr. Martens, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
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Seasonal Sales Assistant 5hr - Newcastle employer: Dr. Martens
Contact Detail:
Dr. Martens Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Seasonal Sales Assistant 5hr - Newcastle
β¨Tip Number 1
Familiarise yourself with the Dr. Martens brand and its products. Understanding the history, values, and unique selling points of Docs will help you connect with customers and demonstrate your passion during the interview.
β¨Tip Number 2
Be prepared to discuss your previous retail or customer service experiences. Think of specific examples where you provided excellent customer service or handled busy situations effectively, as this will showcase your suitability for the role.
β¨Tip Number 3
Show your flexibility and willingness to work during peak times. Highlight your availability for weekends and key seasonal trading days, as this is crucial for a seasonal position and will make you stand out as a candidate.
β¨Tip Number 4
Demonstrate your communication skills by engaging with the team and potential customers. Practising how to greet customers and direct them can help you feel more confident and show that you can contribute positively to the store environment.
We think you need these skills to ace Seasonal Sales Assistant 5hr - Newcastle
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights any relevant experience in retail or customer service, especially if you've worked with fashion or lifestyle brands. Emphasise your flexibility and willingness to work during busy periods.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Dr. Martens and your enthusiasm for providing outstanding customer experiences. Mention specific skills that align with the job description, such as communication and teamwork.
Showcase Your Personality: In your application, let your personality shine through. Dr. Martens values authenticity, so don't hesitate to express your unique qualities and how they would contribute to the team dynamic.
Highlight Availability: Clearly state your availability to work weekends and key seasonal trading days. This shows your commitment and readiness to support the team during peak times, which is crucial for this role.
How to prepare for a job interview at Dr. Martens
β¨Show Your Passion for the Brand
Make sure to express your enthusiasm for Dr. Martens during the interview. Share why you love the brand and its products, as this will demonstrate your genuine interest and help you connect with the interviewers.
β¨Highlight Relevant Experience
Even if you don't have direct experience in retail, think about any customer service roles you've had. Be ready to discuss how those experiences have prepared you for a fast-paced environment, especially during busy seasons.
β¨Demonstrate Flexibility
Since the role requires working weekends and key seasonal days, be prepared to discuss your availability. Show that you're adaptable and willing to take on various tasks, whether it's stock management or assisting customers.
β¨Prepare for Scenario Questions
Expect questions about how you would handle busy periods or difficult customers. Think of examples from past experiences where you successfully managed similar situations, showcasing your resilience and problem-solving skills.