At a Glance
- Tasks: Drive sales and create memorable customer experiences during the festive rush.
- Company: Join the iconic Dr.Martens team in Norwich this Christmas!
- Benefits: Enjoy 65% off footwear, bonus incentives, and paid volunteer days.
- Other info: Diverse and inclusive workplace where you can truly be yourself.
- Why this job: Be part of a vibrant team and share your passion for Dr.Martens.
- Qualifications: Experience in customer service and a flexible, outgoing personality.
Tis the season to be shopping and coming together!
Dr.Martens is getting ready for the festive rush and we need your help.
We are looking for flexible part-time Sales Assistants to join our team at our Norwich store during the busy Christmas period for 4 hours a week.
Our Sales Assistants are the backbone of our store during the hectic holiday season. Without them, we would not be able to provide the exceptional customer service that sets us apart.
Our Sales Assistants take their love for Dr.Martens and turn it into a memorable customer experience, ensuring that our customers find exactly what they are looking for and leave our stores with a smile. If you are passionate about Dr.Martens and have an outgoing personality, this could be the perfect role for you this season!
THE GIG
- Use your passion for Dr.Martens to drive sales and meet sales targets to help the store achieve its overall sales goal during this fast paced and busy sales period.
- Infuse your unique personality into the customer experience and create an outstanding shopping experience for everyone who walks through our doors. Inspire!
- Efficiently handle transactions at the till in accordance with operating procedures.
- Follow operating procedures, such as handling deliveries and ensuring timely replenishment.
- Show empathy, work well within a team, and provide support as needed.
To be our Sales Assistant during this busy period, you should also possess these qualities:
- Experience in a fast-paced customer facing environment, a bonus if this is within a fashion/footwear/lifestyle brand would be like finding an extra present under the tree!
- Ability to harness resilience and work under pressure, our stores get busy and lots of customers need & want your attention.
- Be a proud ambassador of our brand and culture, embodying our values and encouraging others to do the same, even when the shop floor is extremely busy.
- A strong grasp of customer service and ability to connect with different customers.
- Be professional, authentic and fearless in your approach!
- Flexibility in availability is essential - shifts may vary week to week, and we will need your flexibility to cover different days and times during this busy period.
WHAT’S IN IT FOR YOU?
- Welcome pair of Docs
- 65% off all footwear & 50% off all accessories
- Opportunities for growth
- Bonus incentives
- 2 paid volunteer days per year
- Pension contribution
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply Now!
At Dr.Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr.Martens community.
Seasonal Sales Assistant (4hr) - Norwich employer: Dr. Martens
At Dr.Martens, we pride ourselves on being an exceptional employer that values passion and individuality. Our Norwich store offers a vibrant work culture where Sales Assistants can thrive during the festive season, enjoying generous employee benefits such as a 65% discount on footwear, opportunities for growth, and a supportive environment that champions diversity and inclusion. Join us to not only enhance your customer service skills but also to be part of a team that celebrates authenticity and empowers you to shine in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Assistant (4hr) - Norwich
✨Tip Number 1
Get to know Dr.Martens inside out! Familiarise yourself with their products, history, and values. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate empathy and problem-solving. Role-playing with a friend can help you feel more confident when it comes to handling real-life situations in-store.
✨Tip Number 3
Be flexible and ready to adapt! The festive season is hectic, so show that you can handle pressure and switch gears quickly. Highlight any past experiences where you've thrived in a fast-paced environment during your chat with us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Seasonal Sales Assistant (4hr) - Norwich
Some tips for your application 🫡
Show Your Passion:Let your love for Dr.Martens shine through in your application! Share why you’re excited about the brand and how you can contribute to creating memorable customer experiences.
Tailor Your CV:Make sure your CV highlights any relevant experience, especially in fast-paced retail environments. We want to see how your skills align with what we’re looking for in a Sales Assistant!
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you, so be fearless in expressing yourself!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at Dr. Martens
✨Know Your Dr. Martens
Before the interview, make sure you’re well-versed in the Dr. Martens brand. Familiarise yourself with their history, values, and product range. This will not only show your passion but also help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial for a role that revolves around creating memorable shopping experiences.
✨Embrace Flexibility
Since the role requires flexibility, be ready to discuss your availability during the busy Christmas period. Highlight your willingness to adapt to different shifts and how you can manage your time effectively to meet the store's needs.
✨Bring Your Personality
Dr. Martens values authenticity, so don’t be afraid to let your personality shine through during the interview. Share your enthusiasm for the brand and how you would infuse your unique style into the customer experience. This will help you stand out as a candidate who truly embodies the brand.
