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- Tasks: Support our team in delivering an outstanding customer experience and managing stock.
- Company: Join the iconic Dr. Martens brand with a vibrant team culture.
- Benefits: Enjoy bonus incentives, a free pair of Docs, and generous holiday allowance.
- Other info: Flexible hours, opportunities for growth, and access to a global community.
- Why this job: Be part of a passionate team and share your love for Docs with customers.
- Qualifications: Retail experience is a plus, but enthusiasm and great communication skills are key.
The predicted salary is between 12 - 15 £ per hour.
We are looking for flexible part time Sales Assistants to work in our various London store locations to support our teams as we prepare for the Summer peak season! We are looking for free‑thinking, hard‑working, passionate individuals who will provide and support our existing teams to give a one of a kind, outstanding customer experience and truly represent the Dr. Martens brand.
Depending on your skills and experience you might help us as a Sales Assistant. The areas you could support include:
- Supporting in the stockroom, helping with deliveries and organising our stock to make it quick, easy and safe for the team to get it to the shop floor for the customer.
- Acting as a ‘runner’ making sure the team selling product are getting the products and sizes they need to meet our customers' needs.
- Taking on the role of store greeter, making sure the store is not too full, queue control, welcoming customers and directing them to the right product or team member.
- Processing transactions on the till making sure the last interaction you have with our customers is a positively memorable one for them.
- Sharing your passion for Docs and selling our iconic product to our customers!
Sales Assistant - What’s In it For You?
- Bonus incentives
- Free pair of Docs
- Market leading product discount
- Generous Holiday Allowance (Pro rata)
- Opportunities for growth or permanent employment
- Access to the DM's online global community for recognition, communication, and discounts from other brands within retail, hospitality, and wellbeing.
- Access to our Employee Assistance Programme & Mental Health First Aiders
Sales Assistant - Essential requirements are:
- Similar experience within a retail or service environment, particularly with a fashion/lifestyle brand would be ideal but not essential.
- Flexibility to work weekends and evenings in line with store opening hours and operating needs.
- Be available to work key seasonal trading days, i.e. Black Friday, Christmas Eve, Boxing Day, New Years Eve etc.
- An enthusiasm for Docs and confidence to share this with our customers.
- Excellent communication skills, able to build relationships with a diverse team.
- Resilience and an energetic approach to work, our stores get busy and the role can be physically & mentally demanding particularly when dealing with large numbers of customers, stock and deliveries.
- Results oriented and proud to contribute to the team by achieving store targets and objectives.
- Professional, but also authentic and fearless!
At Dr. Martens, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
YOUR FUNDAMENTAL QUALITIES
- INTEGRITY
- PROFESSIONAL
- PASSIONATE TEAM PLAYERS
Seasonal Sales Assistant (4-8hrs) - (London) employer: Dr. Martens
Contact Detail:
Dr. Martens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Assistant (4-8hrs) - (London)
✨Tip Number 1
Get to know the Dr. Martens brand inside out! Familiarise yourself with their products and values so you can chat confidently with customers. This will show your passion and help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or attend local events. This can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 3
Be flexible and ready to adapt! Show that you can handle the hustle and bustle of a busy store, especially during peak times. Highlight any past experiences where you've thrived in fast-paced environments.
✨Tip Number 4
Apply through our website for the best chance! It’s the quickest way to get your application seen by the right people. Plus, it shows you’re serious about joining the Dr. Martens team!
We think you need these skills to ace Seasonal Sales Assistant (4-8hrs) - (London)
Some tips for your application 🫡
Show Your Passion for Docs: When you're writing your application, let your love for Dr. Martens shine through! Share why you’re excited about the brand and how you can contribute to creating that outstanding customer experience we’re known for.
Tailor Your Experience: Make sure to highlight any relevant retail or service experience you have. Even if it’s not directly in fashion, show us how your skills can translate into providing a great service in our stores!
Be Authentic: We want to see the real you! Don’t be afraid to let your personality come through in your application. We value authenticity and want team players who are proud to represent our brand.
Apply Through Our Website: For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to see your application and get you on board for an exciting summer season!
How to prepare for a job interview at Dr. Martens
✨Know Your Docs
Before the interview, make sure you brush up on your knowledge of Dr. Martens products and their history. Being able to share your passion for the brand will show that you're genuinely interested and can connect with customers.
✨Show Off Your Flexibility
Since the role requires working weekends and evenings, be prepared to discuss your availability. Highlight any previous experience where you've had to adapt to changing schedules or demands, as this will demonstrate your flexibility and commitment.
✨Communicate Like a Pro
Practice your communication skills by engaging in mock interviews or conversations with friends. Focus on how you can build relationships with customers and team members, as excellent communication is key to providing an outstanding customer experience.
✨Bring Your Energy
The role can be physically and mentally demanding, so it's important to convey your resilience and energetic approach during the interview. Share examples of how you've handled busy situations in the past and how you maintain a positive attitude under pressure.