At a Glance
- Tasks: Coordinate sample management and ensure timely delivery for product launches.
- Company: Join the iconic Dr. Martens brand with a rich heritage and cultural impact.
- Benefits: Enjoy 65% off Docs, private healthcare, and 25 days annual leave.
- Other info: Diverse and inclusive workplace where you can truly be yourself.
- Why this job: Be at the heart of exciting projects that shape consumer experiences.
- Qualifications: Experience in sample operations and strong organisational skills required.
The predicted salary is between 27000 - 33000 £ per year.
Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place. At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.
As our Samples Coordinator, you’ll be part of the GSC team working closely with brilliant people across the business and reporting into Global Production Planning Manager. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.
WHERE YOU CONTRIBUTE
- Coordinate end-to-end samples management to ensure timely creation, tracking and delivery of product samples for GTM, market feedback and quality review.
- This role supports consumer centricity by enabling on-time product storytelling and sell-in, while safeguarding data accuracy and cross-functional alignment across Sourcing, Product Development, Merchandising and Markets.
CORE ACCOUNTABILITIES
- Managing end-to-end sample operations, planning and tracking sample requests across seasons, maintaining accurate records, raising purchase orders and ensuring samples are delivered in line with key Go-to-Market milestones.
- Coordinating suppliers, logistics and distribution, partnering with suppliers, freight partners and distribution centres to manage sample production, shipping, receiving and onward distribution while proactively resolving delays or issues.
- Maintaining accurate systems, documentation and data, creating and updating records within PLM/ERP systems, ensuring documentation, specifications, packing information and traceability are accurate, complete and audit-ready.
- Driving operational performance and issue resolution, monitoring sample order progress, managing exceptions, supporting supplier invoice updates, tracking KPIs and implementing corrective actions to improve service, quality and delivery performance.
- Supporting cross-functional product and commercial activities, coordinating sample availability for showrooms, market meetings, wear testing and other key business events, while working closely with Product, Merchandising, Suppliers and Logistics teams to ensure a seamless sample management process.
KEY SKILLS & CAPABILITIES
- Strong sample operations expertise, with experience supporting product development, sourcing and Go-to-Market processes, and a solid understanding of seasonal sample lifecycle management.
- Excellent organisational and operational skills, able to manage high volumes of work, balance competing priorities and consistently deliver against deadlines with exceptional attention to detail.
- Strong systems and data capability, confident using PLM, ERP and tracking tools to maintain accurate records, monitor sample progress and ensure data integrity.
- Effective communication and stakeholder management skills, building strong relationships with global teams, suppliers and logistics partners to coordinate activity and resolve issues quickly and collaboratively.
- A proactive, solutions-focused mindset, demonstrating ownership, strong follow-through and an understanding that accurate, on-time sample delivery is critical to creating exceptional customer experiences and successful product launches.
WHAT’S IN IT FOR YOU?
- Welcome free pair of Docs
- ‘Buy as you Earn’ Share scheme
- 65% off all Docs
- 50% off Accessories
- Pension Scheme through Aviva
- Life Assurance
- 25 Days Annual Leave + Bank Holidays
- Private healthcare
- 2 paid volunteer days per year
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Samples Coordinator employer: Dr. Martens
Dr. Martens is an exceptional employer that champions creativity and innovation, offering a hybrid working model that promotes work-life balance. With a strong focus on employee growth through diverse projects and collaboration with cross-functional teams, the company provides valuable benefits such as healthcare, employee discounts, and volunteer days, making it a rewarding place for those looking to make a meaningful impact in the world of digital experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Samples Coordinator
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Dr. Martens, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Samples Coordinator
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Dr. Martens specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Dr. Martens
✨Know Your Manufacturing Processes
Before you walk into the interview with Dr. Martens, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Dr. Martens value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
