Sales Assistant (8hr) - London. Stratford

Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.

We are looking for flexible part-time Sales Assistants to join at our Westfield Stratford store for 8 hours a week. Our Sales Assistants are the heart and soul of our store experience. Without them, we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr. Martens and have an outgoing personality this could be a great role for you!

Responsibilities:

• Use your passion for Dr. Martens to sell our product and hit individual sales targets.
• Showcase your unique personality and inject it into the customer experience to create a best-in-class shopping experience.
• Handle till transactions seamlessly in line with operating procedures.
• Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
• Follow H&S procedures to maintain a healthy, safe and tidy work environment.
• Act with empathy, be team-focused and support the store management team when needed.

To be our Sales Assistant you should also possess these qualities:

• Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
• Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
• An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
• Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
• Be Professional, but also authentic and fearless!
• Flexibility in availability is essential - shifts may vary week to week so we will need flexibility to cover different days/times.

What’s in it for you?

• Bonus incentives.
• Welcome pair of Docs.
• 65% off all footwear.
• 50% off all accessories.
• 2 paid volunteer days per year.
• Generous holiday allowance.
• Matched pension contributions.
• Opportunities for growth.
• Complimentary access to virtual GP via the RetailTrust.
• Access to our Employee Assistance Programme & Mental Health First Aiders.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.