At a Glance
- Tasks: Assist in stockroom, deliveries, customer service, and till transactions.
- Company: Join the iconic Dr. Martens team, known for passion and authenticity.
- Benefits: Enjoy bonus incentives, a free pair of Docs, and generous holiday allowance.
- Other info: Flexible hours with opportunities for permanent roles and support for mental health.
- Why this job: Be part of a vibrant culture that values diversity and personal expression.
- Qualifications: Retail experience is a plus; enthusiasm for Docs and strong communication skills are essential.
We are looking for flexible part time Sales Assistants to work in our Neal Street store to support our teams as we prepare for Summer trading!
THE GIG
Our stores get busy during Summer and there are various areas of the store operation where you might help us as a Sales Assistant. Depending on your skills and experience you could be;
- Supporting in the stockroom, helping with deliveries and organising our stock to make it quick, easy and safe for the team to get it to the shop floor for the customer.
- Acting as a ‘runner’ making sure the team selling product are getting the products and sizes they need to meet our customers needs.
- Taking on the role of store greeter, making sure the store is not too full, queue control, welcoming customers and directing them to the right product or team member.
- Processing transactions on the till making sure the last interaction you have with our customers is a positively memorable one for them.
- Sharing your passion for Docs and selling our iconic product to our customers!
THE STUFF THAT SETS YOU APART
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.
Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.
To be our Sales Assistant you will also possess these qualities:
- Similar experience within a retail or service environment, particularly with a fashion/lifestyle brand would be ideal but not essential.
- Flexibility to work weekends and evenings in line with store opening hours and operating needs.
- Be available to work key seasonal trading days over the Summer Peak season.
- An enthusiasm for Docs and confidence to share this with our customers.
- Excellent communication skills, able to build relationships with a diverse team.
- Resilience and an energetic approach to work, our stores get busy and the role can be physically & mentally demanding particularly when dealing with large numbers of customers, stock and deliveries.
- Professional, but also authentic and fearless!
WHAT\'S IN IT FOR YOU?
- Bonus incentives
- Free pair of Docs
- Market leading product discount
- Generous Holiday Allowance (Pro rata)
- Opportunities for permanent employment
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
#J-18808-LjbffrSales Assistant (8hr FTC) - Neal Street London employer: Dr. Martens
At Dr. Martens, we pride ourselves on being more than just a workplace; we are a vibrant community that thrives on passion and integrity. Our Neal Street store offers flexible part-time roles with opportunities for growth, a market-leading product discount, and a supportive environment where diversity is celebrated. Join us this Summer and be part of a team that values your unique contributions while providing a memorable experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (8hr FTC) - Neal Street London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Dr. Martens, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Dr. Martens!
We think you need these skills to ace Sales Assistant (8hr FTC) - Neal Street London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Dr. Martens, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Dr. Martens and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Dr. Martens that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Dr. Martens
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
