At a Glance
- Tasks: Assist in stockroom, deliveries, customer service, and till transactions.
- Company: Join the iconic Dr. Martens team, known for passion and authenticity.
- Benefits: Enjoy bonus incentives, a free pair of Docs, and generous holiday allowance.
- Why this job: Be part of a vibrant culture that values diversity and personal expression.
- Qualifications: Retail experience is a plus; enthusiasm for Docs and strong communication skills are essential.
- Other info: Flexible hours with opportunities for permanent roles and support for mental health.
We are looking for flexible part time Sales Assistants to work in our Neal Street store to support our teams as we prepare for Summer trading!
THE GIG
Our stores get busy during Summer and there are various areas of the store operation where you might help us as a Sales Assistant. Depending on your skills and experience you could be;
- Supporting in the stockroom, helping with deliveries and organising our stock to make it quick, easy and safe for the team to get it to the shop floor for the customer.
- Acting as a ‘runner’ making sure the team selling product are getting the products and sizes they need to meet our customers needs.
- Taking on the role of store greeter, making sure the store is not too full, queue control, welcoming customers and directing them to the right product or team member.
- Processing transactions on the till making sure the last interaction you have with our customers is a positively memorable one for them.
- Sharing your passion for Docs and selling our iconic product to our customers!
THE STUFF THAT SETS YOU APART
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.
Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.
To be our Sales Assistant you will also possess these qualities:
- Similar experience within a retail or service environment, particularly with a fashion/lifestyle brand would be ideal but not essential.
- Flexibility to work weekends and evenings in line with store opening hours and operating needs.
- Be available to work key seasonal trading days over the Summer Peak season.
- An enthusiasm for Docs and confidence to share this with our customers.
- Excellent communication skills, able to build relationships with a diverse team.
- Resilience and an energetic approach to work, our stores get busy and the role can be physically & mentally demanding particularly when dealing with large numbers of customers, stock and deliveries.
- Professional, but also authentic and fearless!
WHAT\’S IN IT FOR YOU?
- Bonus incentives
- Free pair of Docs
- Market leading product discount
- Generous Holiday Allowance (Pro rata)
- Opportunities for permanent employment
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
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Sales Assistant (8hr FTC) - Neal Street London employer: Dr. Martens
Contact Detail:
Dr. Martens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (8hr FTC) - Neal Street London
✨Tip Number 1
Familiarise yourself with Dr. Martens' brand values and products. Show your passion for their iconic footwear during any interactions, as this enthusiasm can set you apart from other candidates.
✨Tip Number 2
Be prepared to discuss your previous retail or customer service experience in detail. Highlight specific examples where you've demonstrated flexibility, teamwork, and excellent communication skills, as these are key qualities they are looking for.
✨Tip Number 3
Demonstrate your ability to handle busy environments by sharing experiences where you've successfully managed multiple tasks under pressure. This will show that you're resilient and ready for the demands of a summer trading period.
✨Tip Number 4
Make sure to express your availability for weekends and key seasonal trading days. Being flexible with your schedule can make you a more attractive candidate for the role, especially during peak times.
We think you need these skills to ace Sales Assistant (8hr FTC) - Neal Street London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in retail or customer service, especially if you've worked with fashion or lifestyle brands. Emphasise your flexibility and willingness to work weekends and evenings.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for Dr. Martens and their products. Share specific examples of how your skills align with the role, such as your ability to handle busy environments and your passion for customer service.
Showcase Your Communication Skills: Since excellent communication is key for this role, consider including examples in your application that demonstrate your ability to build relationships with customers and team members. This could be through previous roles or relevant experiences.
Highlight Your Resilience: Mention any experiences where you successfully managed high-pressure situations or dealt with large volumes of customers. This will show that you can thrive in a busy store environment, which is essential for the Sales Assistant position.
How to prepare for a job interview at Dr. Martens
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Dr. Martens during the interview. Share why you love the brand and its products, as this will demonstrate your genuine interest and align with their values of passion and authenticity.
✨Highlight Relevant Experience
Even if you don't have direct experience in retail, think about any customer service roles or similar environments you've worked in. Be ready to discuss how those experiences have prepared you for the fast-paced environment at Dr. Martens.
✨Demonstrate Flexibility
Since the role requires flexibility with hours, be prepared to discuss your availability. Mention your willingness to work weekends and evenings, especially during the busy summer season, to show that you're committed to supporting the team.
✨Prepare for Teamwork Questions
As teamwork is crucial in this role, think of examples where you've successfully worked as part of a team. Be ready to share how you communicate effectively and support your colleagues, which aligns with Dr. Martens' emphasis on being team players.