At a Glance
- Tasks: Engage customers and create an unforgettable shopping experience at Dr. Martens.
- Company: Join the iconic Dr. Martens team in a vibrant retail environment.
- Benefits: Enjoy 65% off footwear, bonus incentives, and generous holiday allowance.
- Other info: Flexible hours, supportive team culture, and opportunities for personal growth.
- Why this job: Be part of a brand you love and share your passion with others.
- Qualifications: Retail experience is a plus; enthusiasm for Dr. Martens is essential.
The predicted salary is between 10 - 12 £ per hour.
We are looking for flexible part‑time Sales Assistants to join our York store for 5 hours a week. This role is available for both permanent and seasonal team members. Seasonal positions will run through the summer months and may extend into the winter trading period.
Our Sales Assistants are the heart and soul of our store experience. They turn their passion for Dr. Martens into a true customer experience, ensuring customers always get exactly what they are looking for and leave our stores completely satisfied.
- Use your passion for Dr. Martens to sell our product and hit individual sales targets.
- Showcase your unique personality and inject it into the customer experience to create a best‑in‑class shopping experience.
- Handle till transactions seamlessly in line with operating procedures.
- Follow store operating procedures such as delivery, stocktakes, replenishment, etc.
- Follow H&S procedures to maintain a healthy, safe, and tidy work environment.
- Act with empathy, be team‑focused, and support the store management team when needed.
To be our Sales Assistant you should also possess these qualities:
- Experience in retail within a fashion/footwear/lifestyle brand would be a bonus.
- Be a proud ambassador to our brand and culture, embodying what we stand for and encouraging others to do the same.
- Have an enthusiasm for Dr. Martens footwear and confidence to share this with customers.
- Demonstrate a strong understanding of customer service and be confident building rapport with customers.
- Be professional, but authentic and fearless.
- Flexibility in availability is essential – shifts may vary week to week so we need flexibility to cover different days/times.
What’s in it for you?
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves.
Sales Assistant (5hr) - York Outlet, North Yorkshire employer: Dr. Martens
At Dr. Martens, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and inclusivity. Our Sales Assistants enjoy generous benefits such as a welcoming pair of Docs, substantial discounts on footwear and accessories, and opportunities for personal growth through paid volunteer days and access to mental health support. Join us in our York Outlet, where your passion for our brand will not only enhance the customer experience but also empower you to thrive in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (5hr) - York Outlet, North Yorkshire
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Dr. Martens, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant (5hr) - York Outlet, North Yorkshire
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Dr. Martens that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Dr. Martens will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Dr. Martens and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Dr. Martens
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Dr. Martens, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Dr. Martens!
