At a Glance
- Tasks: Deliver outstanding customer experiences and support daily store operations.
- Company: Join a vibrant fashion/lifestyle brand in York Outlet.
- Benefits: Enjoy discounts, bonus incentives, and opportunities for growth.
- Other info: Flexible hours, paid volunteer days, and access to mental health support.
- Why this job: Be part of a passionate team and inspire others while driving sales.
- Qualifications: Experience in a supervisory role with strong customer service skills.
The predicted salary is between 18900 - 23100 £ per year.
We're looking for a Senior Sales Assistant to join our fantastic York Outlet for 30 hours per week.
THE GIG Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager.
- THE STUFF THAT SETS YOU APART
- Achieving your own sales targets and motivating the team to reach theirs
- Provide excellent customer service at all times
- Follow all store operating procedures e. g. delivery, clock in/out, stock takes, replenishment etc
- Follow all H&S procedures to maintain a healthy, safe and tidy work environment
- Handle till transactions in line with operating procedures Handle more complex enquiries from customers
- Assist management team in coaching and mentoring more junior members of the team
- Act as key holder and assume responsibility for store for short periods in the absence of the manager
- Any other reasonable task as instructed by the store management team
Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility
• Working with a fashion/lifestyle brand would be a bonus!
- Strong understanding of customer service and how this can be driven in a team
- Strong communication skills with the ability to inspire
- Commercial mindset - Experience with revenue-driving targets and the ability to support team members reaching them
- Experience of leading a team to drive sales
- Professional, but also authentic and fearless!
Welcome pair of Docs - 65% off all footwear & 50% off all accessories
- Opportunities for growth
- Bonus incentives
- 2 paid volunteer days per year
- Pension contribution
- Complimentary access to virtual GP via the Retail Trust
- Access to our Employee Assistance Programme & Mental Health First Aiders
- #J-18808-Ljbffr
Sales Assistant employer: Dr. Martens
Dr. Martens is an excellent employer that champions a diverse and values-driven workforce, offering a hybrid work model that promotes flexibility and work-life balance. With a strong focus on employee growth and continuous improvement, you will have access to great benefits and the opportunity to collaborate with passionate teams across the UK and EU, making a meaningful impact in payroll delivery and compliance.
