At a Glance
- Tasks: Join us as a Sales Assistant, engaging customers and showcasing your passion for Dr. Martens.
- Company: Dr. Martens is a legendary British brand with over 60 years of cultural influence and heritage.
- Benefits: Enjoy 65% off footwear, bonus incentives, paid volunteer days, and opportunities for growth.
- Why this job: Be part of a diverse team that values individuality and empowers you to be yourself.
- Qualifications: Retail experience is a plus; enthusiasm for our brand and excellent customer service skills are essential.
- Other info: Flexible hours required; shifts may vary weekly to meet store needs.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what\’s right.
WHAT\’S THE STORY – Sales Assistant – 4 Hours / Bristol Store
We are looking for flexible part time Sales Assistants to join at our Bristol store for 4 hours a week.
Our Sales Assistants are the heart and soul of our store experience. Without them we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr.Martens and have an outgoing personality this could be a great role for you!
THE GIG – Sales Assistant – 4 Hours / Bristol Store
- Use your passion for Dr.Martens to sell our product and hit individual sales targets (Play your part in achieving the store target)
- Showcase your unique personality and inject it into the customer experience to create a best in class shopping experience.
- Handle till transactions seamlessly in line with operating procedures
- Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
- Follow H&S procedures to maintain a healthy, safe and tidy work environment.
- Act with empathy, be team focussed and support the store management team when needed
To be our Sales Assistant you should also possess these qualities:
- Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
- Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
- An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
- Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
- Be Professional, but also authentic and fearless!
- Flexibility in availability is essential – shifts may vary week to week so we will need flexibility to cover different days/times.
WHAT’S IN IT FOR YOU?
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Opportunities for growth
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply Now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community. YOUR FUNDAMENTAL QUALITIES
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals – INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. #J-18808-Ljbffr
Sales Assistant (4hr) - Bristol employer: Dr. Martens
Contact Detail:
Dr. Martens Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Assistant (4hr) - Bristol
β¨Tip Number 1
Familiarise yourself with Dr. Martens' history and values. Understanding their brand ethos, especially the importance of being yourself and showing you care, will help you connect with the team during your interview.
β¨Tip Number 2
Showcase your passion for Dr. Martens products. Be prepared to discuss your favourite styles or how you would engage customers about the brand, as this enthusiasm is key to the Sales Assistant role.
β¨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the team. Whether it's through a phone call or an in-person visit, showing that you can build rapport and provide excellent service will set you apart.
β¨Tip Number 4
Be flexible and open about your availability. Since the role requires adaptability in scheduling, expressing your willingness to cover various shifts can make you a more attractive candidate.
We think you need these skills to ace Sales Assistant (4hr) - Bristol
Some tips for your application π«‘
Understand the Brand: Familiarise yourself with Dr. Martens' history, values, and culture. Highlight your passion for the brand in your application to show that you align with their ethos of being yourself and acting courageously.
Tailor Your CV: Make sure your CV reflects any relevant retail experience, especially in fashion or footwear. Emphasise skills like customer service, teamwork, and flexibility, which are crucial for the Sales Assistant role.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for Dr. Martens. Mention specific examples of how you've provided excellent customer service in the past and how you embody the brand's values.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are important in retail.
How to prepare for a job interview at Dr. Martens
β¨Show Your Passion for the Brand
Make sure to express your enthusiasm for Dr. Martens during the interview. Share why you love the brand and how it resonates with you personally. This will demonstrate that you are not just looking for any job, but that you genuinely want to be part of their team.
β¨Emphasise Customer Service Skills
Highlight your experience in customer service and how you build rapport with customers. Be ready to share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
β¨Be Yourself
Dr. Martens values authenticity, so donβt be afraid to let your personality shine through. Be confident in who you are and how you can contribute to the store's unique atmosphere. This aligns perfectly with their core value of 'Be Yourself'.
β¨Demonstrate Flexibility
Since the role requires flexibility in availability, be prepared to discuss your schedule and how you can accommodate varying shifts. Showing that you are adaptable will make you a more attractive candidate for the position.