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For Companies At a Glance
- Tasks: Engage customers with your passion for Dr. Martens and create an unforgettable shopping experience.
- Company: Join the iconic Dr. Martens brand, known for its rich heritage and inclusive culture.
- Benefits: Enjoy 65% off footwear, bonus incentives, generous holiday allowance, and more!
- Why this job: Be part of a dynamic team where you can express yourself and grow your career.
- Qualifications: Retail experience is a plus; bring your enthusiasm and customer service skills.
- Other info: Flexible hours, supportive environment, and opportunities for personal development.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what\\\’s right.
WHAT\\\’S THE STORY – Sales Assistant – 16 HOURS/ YORK OUTLET
We are looking for flexible part time Sales Assistants to join at our YORK OUTLET store for 16 hours a week.
Our Sales Assistants are the heart and soul of our store experience. Without them we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr.Martens and have an outgoing personality this could be a great role for you!
THE GIG – Sales Assistant – 16 HOURS/ YORK OUTLET
- Use your passion for Dr.Martens to sell our product and hit individual sales targets (Play your part in achieving the store target)
- Showcase your unique personality and inject it into the customer experience to create a best in class shopping experience.
- Handle till transactions seamlessly in line with operating procedures
- Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
- Follow H&S procedures to maintain a healthy, safe and tidy work environment.
- Act with empathy, be team focussed and support the store management team when needed
To be our Sales Assistant you should also possess these qualities:
- Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
- Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
- An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
- Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
- Be Professional, but also authentic and fearless!
- Flexibility in availability is essential – shifts may vary week to week so we will need flexibility to cover different days/times.
WHAT’S IN IT FOR YOU?
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Opportunities for growth
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply Now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
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Sales Assistant 16hr - York Oulet employer: Dr. Martens
Contact Detail:
Dr. Martens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant 16hr - York Oulet
✨Tip Number 1
Get to know Dr. Martens inside out! Familiarise yourself with their products, history, and values. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to build your confidence in engaging with customers. Remember, being authentic and friendly is key to creating that best-in-class shopping experience.
✨Tip Number 3
Flexibility is crucial! Be ready to discuss your availability openly during interviews. Show that you're willing to adapt to the store's needs, which will make you an attractive candidate for the Sales Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dr. Martens family!
We think you need these skills to ace Sales Assistant 16hr - York Oulet
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for Dr. Martens shine through! Share why you’re excited about the brand and how it resonates with you. This is your chance to show us that you’re not just looking for any job, but you genuinely want to be part of our team.
Be Yourself: Remember, we value authenticity! Don’t be afraid to inject your personality into your application. Whether it’s a fun anecdote or a unique perspective, we want to see the real you. This aligns perfectly with our core value of being yourself!
Highlight Relevant Experience: If you've got retail experience, especially in fashion or footwear, make sure to mention it! Even if it’s not directly related, any customer service experience can be valuable. We want to know how your background can contribute to creating an amazing shopping experience for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture right there!
How to prepare for a job interview at Dr. Martens
✨Know Your Dr. Martens
Before the interview, make sure you’re well-versed in the Dr. Martens brand and its history. Familiarise yourself with their products, values, and what makes them unique. This will not only show your passion but also help you connect with the interviewers.
✨Show Your Personality
Dr. Martens values individuality, so don’t be afraid to let your true self shine during the interview. Share personal stories that reflect your enthusiasm for the brand and how you embody their core values like 'Be Yourself' and 'Act Courageously'.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to ensure customer satisfaction, as this role is all about creating a great shopping experience.
✨Be Flexible and Ready to Adapt
Since the job requires flexibility in availability, be prepared to discuss your schedule openly. Show that you’re willing to adapt to different shifts and can handle the dynamic nature of retail work, which is crucial for a Sales Assistant role.
