At a Glance
- Tasks: Be the face of Dr. Martens, selling iconic footwear and providing top-notch customer service.
- Company: Join a passionate team at Dr. Martens, a brand that stands for individuality and self-expression.
- Benefits: Enjoy a free pair of Docs, 65% employee discount, and sick time.
- Other info: Flexible hours, including weekends and holidays, with opportunities for personal growth.
- Why this job: Make an impact during the festive season while working with a brand you love.
- Qualifications: Retail experience preferred; strong communication skills and a passion for teamwork are essential.
SO, WHAT\'S THE STORY?
It’s that time of year! We are looking for part time Retail Sales Associates to be the face of our brand during the holidays. Displaying knowledge and passion for our product, you’ll interface with our customers daily and act as a brand champion. We are looking for results driven and motivated associates that will play a part in achieving our sales goals. We are looking for a team player and someone who is excited to support the team in enhancing Dr. Martens’ footprint in the Americas region.
Availability & Scheduling:
This is a temporary role for our seasonal period, lasting up to 90 days. All seasonal associates must be available for 4 total days per week, including both weekend days (Saturday and Sunday). Seasonal employees can be scheduled to work up to 28 hours per week.
Tentative Start Date:
10/20/2025 (unless otherwise specified)
Holidays:
During the holidays, some location hours are extended. We require some flexibility to cover shifts as needed. Seasonal associates must also be available for all holidays within their employment period, including Black Friday and the subsequent weekend and during the full month of December. If you have preplanned vacation days, please share that with us as soon as you can.
THE GIG
- Selling Dr. Martens’ brand footwear, apparel, and accessories; and achieving personal sales goals and Key Performance Indicator (KPI) targets as set forth by Store Manager.
- Delivering exceptional customer service by greeting store customers, offering product and brand knowledge, and helping to ensure and maximize sell-through, as needed.
- Processing sales transactions accurately and promptly, meeting cash register systems requirements.
- Organizing and maintaining merchandise to meet Brand Marketing guidelines and enhance product appeal.
- Replenishing the flow of merchandise from the stockroom to the sales floor.
- Cleaning and maintaining retail store front, stock room, and all employee areas, including dusting, cleaning mirrors, and vacuuming.
YOUR FUNDAMENTAL QUALITIES
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:
- Previous retail sales experience preferred.
- Excellent interpersonal skills and ability to communicate clearly and professionally in a team environment. Multilingual a plus.
- Demonstrated understanding of basic math, including ability to calculate percentages required and ability to count back change.
- Ability to use initiative to accomplish tasks and detail oriented.
- Willingness to work evenings, weekends, and holidays.
- Punctual in adherence to scheduled shift times.
- Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs.
- International/domestic travel not required, 0 % of travel.
- Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.
WHAT\'S IN IT FOR YOU?
- Welcome to the brand free pair of Docs
- 65% off Employee Discount
- Sick Time
- Our Employee Assistance Program – for when times might get tough
- DM Foundation, supporting and empowering our communities around the world
PAY DETAILS
- $16.15 - $19.00 per hour
- Exact compensation is based on skills, location and experience.
We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team by email at jobs@drmartens.com and we will work with you to meet your accessibility needs.
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Part Time Seasonal Sales Associate - Citadel in City of London employer: Dr. Martens
At Dr. Martens, we pride ourselves on being more than just a workplace; we are a community that values integrity, passion, and teamwork. As a Part Time Seasonal Sales Associate, you will enjoy a vibrant work culture that encourages personal growth and offers unique benefits such as a generous employee discount and a supportive Employee Assistance Program. Join us in enhancing our brand's presence during the festive season while being part of a diverse team that celebrates individuality and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Seasonal Sales Associate - Citadel in City of London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Dr. Martens, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Part Time Seasonal Sales Associate - Citadel in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Dr. Martens that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Dr. Martens will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Dr. Martens and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Dr. Martens
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Dr. Martens, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Dr. Martens!