At a Glance
- Tasks: Engage customers with your passion for Dr. Martens and help them find their perfect pair.
- Company: Join the iconic Dr. Martens team, a brand with over 60 years of heritage.
- Benefits: Enjoy 65% off footwear, bonus incentives, and generous holiday allowance.
- Other info: Flexible hours and opportunities for personal development in a supportive environment.
- Why this job: Be part of a diverse team where you can express yourself and grow your career.
- Qualifications: Retail experience is a plus; enthusiasm for our brand is essential.
The predicted salary is between 10 - 12 € per hour.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.
We are looking for flexible part-time Sales Assistants to join at our Nottingham store for 4 hours a week. Our Sales Assistants are the heart and soul of our store experience. Without them, we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr. Martens and have an outgoing personality this could be a great role for you!
THE GIG
- Use your passion for Dr. Martens to sell our product and hit individual sales targets (Play your part in achieving the store target).
- Showcase your unique personality and inject it into the customer experience to create a best-in-class shopping experience.
- Handle till transactions seamlessly in line with operating procedures.
- Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
- Follow H&S procedures to maintain a healthy, safe and tidy work environment.
- Act with empathy, be team-focused and support the store management team when needed.
To be our Sales Assistant you should also possess these qualities:
- Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
- Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
- An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
- Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
- Be Professional, but also authentic and fearless!
- Flexibility in availability is essential - shifts may vary week to week so we will need flexibility to cover different days/times.
WHAT’S IN IT FOR YOU?
- Bonus incentives.
- Welcome pair of Docs.
- 65% off all footwear.
- 50% off all accessories.
- 2 paid volunteer days per year.
- Generous holiday allowance.
- Matched pension contributions.
- Opportunities for growth.
- Complimentary access to virtual GP via the RetailTrust.
- Access to our Employee Assistance Programme & Mental Health First Aiders.
Interested? Apply Now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Sales Assistant (4hr) - Nottingham employer: Dr. Martens
Dr. Martens is an exceptional employer that champions individuality and inclusivity, making it a vibrant place to work in Nottingham. With a strong commitment to employee growth, generous benefits like a 65% discount on footwear, and a culture that encourages authenticity and courage, our Sales Assistants play a vital role in delivering outstanding customer experiences while enjoying a supportive and dynamic work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (4hr) - Nottingham
✨Tip Number 1
Get to know Dr. Martens inside out! Familiarise yourself with their products, history, and values. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers in-store. Role-play scenarios with friends or family to build your confidence in creating that best-in-class shopping experience.
✨Tip Number 3
Be yourself during the interview! Dr. Martens values authenticity, so let your personality come through. Share your unique experiences and how they align with the brand's core values of being courageous and caring.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dr. Martens family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Assistant (4hr) - Nottingham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for Dr. Martens shine through! Share why you’re excited about the brand and how you can bring that enthusiasm to the store.
Be Yourself:Remember, we want to see the real you! Don’t be afraid to inject your personality into your application. Authenticity is key, so let us know what makes you unique and how you embody our values.
Highlight Relevant Experience:If you've got any retail experience, especially in fashion or footwear, make sure to mention it! We love seeing how your background can contribute to creating a fantastic customer experience.
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Dr. Martens
✨Know Your Dr. Martens
Before the interview, make sure you know the brand inside out. Familiarise yourself with their history, values, and product range. This will not only show your passion but also help you connect with the interviewers who are looking for someone who embodies the brand.
✨Show Your Personality
Dr. Martens values individuality, so don’t be afraid to let your true self shine during the interview. Share personal stories that reflect your enthusiasm for the brand and how you can contribute to creating a unique customer experience.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this aligns perfectly with the role of a Sales Assistant at Dr. Martens.
✨Be Flexible and Team-Oriented
Since the role requires flexibility in availability, be ready to discuss your schedule openly. Also, highlight your ability to work well in a team and support your colleagues, as this is crucial for maintaining a positive store environment.
