At a Glance
- Tasks: Deliver outstanding customer experiences and assist with store operations.
- Company: Join the iconic Dr. Martens team at Oxford Circus.
- Benefits: Enjoy 65% off footwear, bonus incentives, and paid volunteer days.
- Other info: Diverse and inclusive environment with opportunities for personal growth.
- Why this job: Be part of a passionate team and inspire others while driving sales.
- Qualifications: Experience in a supervisory role and strong customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
We're looking for a Senior Sales Assistant to join our fantastic Oxford Circus for 30 hours per week.
THE GIG
Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager. Our Senior Sales Assistants drive the Sales Assistants to deliver customer experience through continuous role modelling and regular, supportive feedback and guidance.
THE STUFF THAT SETS YOU APART
- Achieving your own sales targets and motivating the team to reach theirs
- Provide excellent customer service at all times
- Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
- Follow all H&S procedures to maintain a healthy, safe and tidy work environment
- Handle till transactions in line with operating procedures and handle more complex enquiries from customers
- Assist management team in coaching and mentoring more junior members of the team
- Act as key holder and assume responsibility for store for short periods in the absence of the manager
- Any other reasonable task as instructed by the store management team
OUR FUNDAMENTAL QUALITIES
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.
QUALIFICATIONS
- Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility
- Working with a fashion/lifestyle brand would be a bonus!
- Strong understanding of customer service and how this can be driven in a team
- Strong communication skills with the ability to inspire
- Commercial mindset - Experience with revenue-driving targets and the ability to support team members reaching them
- Experience of leading a team to drive sales
- Professional, but also authentic and fearless!
WHAT’S IN IT FOR YOU?
- Welcome pair of Docs
- 65% off all footwear & 50% off all accessories
- Opportunities for growth
- Bonus incentives
- 2 paid volunteer days per year
- Pension contribution
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Senior Sales Assistant (30hr) - Oxford Circus in London employer: Dr. Martens
At Dr. Martens, we pride ourselves on being more than just a workplace; we are a vibrant community that values integrity, passion, and teamwork. Located in the bustling Oxford Circus, our Senior Sales Assistants enjoy a supportive work culture with opportunities for personal growth, generous employee discounts, and unique benefits like paid volunteer days and access to mental health resources. Join us to be part of a diverse team where your contributions are celebrated and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Assistant (30hr) - Oxford Circus in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Dr. Martens' history, values, and products. This will not only impress the hiring team but also help you connect your passion for the brand with your experience.
✨Tip Number 2
Show off your sales skills! Prepare examples of how you've hit targets or motivated a team in the past. We want to see how you can drive sales and inspire others, so be ready to share those success stories.
✨Tip Number 3
Practice your customer service scenarios! Think about how you'd handle tricky situations or complex enquiries. Being able to demonstrate your problem-solving skills will set you apart as a candidate who can deliver that outstanding customer experience we’re after.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Dr. Martens. Let’s get you on board!
We think you need these skills to ace Senior Sales Assistant (30hr) - Oxford Circus in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service and the brand shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing an outstanding experience for our customers.
Tailor Your CV:Make sure your CV is tailored to the Senior Sales Assistant role. Highlight any relevant experience, especially in supervisory roles or with fashion/lifestyle brands. We love seeing how your past experiences can contribute to our team!
Be Authentic:Don’t be afraid to show your true self in your application. We value authenticity and want to know what makes you unique. Share your personal experiences and how they align with our fundamental qualities like integrity and teamwork.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Dr. Martens family!
How to prepare for a job interview at Dr. Martens
✨Know the Brand Inside Out
Before your interview, make sure you research Dr. Martens thoroughly. Understand their history, values, and what sets them apart in the fashion industry. This will not only help you answer questions confidently but also show your passion for the brand.
✨Showcase Your Sales Skills
Prepare specific examples of how you've achieved sales targets in previous roles. Be ready to discuss how you motivated your team and provided excellent customer service. Highlighting your commercial mindset will resonate well with the interviewers.
✨Demonstrate Leadership Qualities
As a Senior Sales Assistant, you'll be expected to lead by example. Think of instances where you've coached or mentored junior team members. Share these experiences to illustrate your ability to inspire and guide others.
✨Emphasise Teamwork and Communication
Dr. Martens values team players, so be prepared to discuss how you work collaboratively. Share examples of how you've communicated effectively within a team to drive results, and how you handle feedback and support your colleagues.
