At a Glance
- Tasks: Drive sales and create memorable customer experiences during the festive rush.
- Company: Join the iconic Dr.Martens team in London this Christmas!
- Benefits: Enjoy 65% off footwear, bonus incentives, and paid volunteer days.
- Other info: Diverse and inclusive workplace where you can truly be yourself.
- Why this job: Be part of a vibrant team and share your passion for Dr.Martens.
- Qualifications: Experience in customer service and a flexible attitude are key.
The predicted salary is between 10.8 - 13.2 £ per hour.
Tis the season to be shopping and coming together!
Dr.
Martens is getting ready for the festive rush and we need your help.
We are looking for flexible part-time Sales Assistants to join our team at our London stores store during the busy Christmas period for 8 - 12hrs hours a week.
Our Sales Assistants are the backbone of our store during the hectic holiday season.
Without them, we would not be able to provide the exceptional customer service that sets us apart.
Our Sales Assistants take their love for Dr.
Martens and turn it into a memorable customer experience, ensuring that our customers find exactly what they are looking for and leave our stores with a smile.
If you are passionate about Dr.
Martens and have an outgoing personality, this could be the perfect role for you this season!
- THE GIG
- Use your passion for Dr. Martens to drive sales and meet sales targets to help the store achieve its overall sales goal during this fast paced and busy sales period.
- Infuse your unique personality into the customer experience and create an outstanding shopping experience for everyone who walks through our doors. Inspire!
- Efficiently handle transactions at the till in accordance with operating procedures.
- Follow operating procedures, such as handling deliveries and ensuring timely replenishment.
- Show empathy, work well within a team, and provide support as needed.
To be our Sales Assistant during this busy period, you should also possess these qualities:
- Experience in a fast-paced customer facing environment, a bonus if this is within a fashion/footwear/lifestyle brand would be like finding an extra present under the tree!
- Ability to harness resilience and work under pressure, our stores get busy and lots of customers need & want your attention.
- Be a proud ambassador of our brand and culture, embodying our values and encouraging others to do the same, even when the shop floor is extremely busy.
- A strong grasp of customer service and ability to connect with different customers.
• Be professional, authentic and fearless in your approach!
- Flexibility in availability is essential - shifts may vary week to week, and we will need your flexibility to cover different days and times during this busy period.
WHAT’S IN IT FOR YOU?
- Welcome pair of Docs
- 65% off all footwear & 50% off all accessories
- Opportunities for growth
- Bonus incentives
- 2 paid volunteer days per year
- Pension contribution
- Complimentary access to virtual GP via the Retail Trust
- Access to our Employee Assistance Programme & Mental Health First Aiders
At Dr.
Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work.
We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability.
Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
We strive to develop a business where our people can thrive and feel empowered to express themselves.
Because we believe everyone should feel supported and included whatever their role in the Dr.
Martens community.
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Seasonal Sales Assistant (8-12hr) - London Stores employer: Dr. Martens
Dr. Martens is an excellent employer that champions a diverse and values-driven workforce, offering a hybrid work model that promotes flexibility and work-life balance. With a strong focus on employee growth and continuous improvement, you will have access to great benefits and the opportunity to collaborate with passionate teams across the UK and EU, making a meaningful impact in payroll delivery and compliance.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Assistant (8-12hr) - London Stores
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Dr. Martens, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Seasonal Sales Assistant (8-12hr) - London Stores
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Dr. Martens that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Dr. Martens will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Dr. Martens and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Dr. Martens
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Dr. Martens, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Dr. Martens!
