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- Tasks: Support our team in delivering an outstanding customer experience and managing stock.
- Company: Join the iconic Dr. Martens brand in a vibrant retail environment.
- Benefits: Enjoy bonus incentives, a free pair of Docs, and generous holiday allowance.
- Other info: Flexible hours, opportunities for growth, and a supportive community await you.
- Why this job: Be part of a passionate team and share your love for Docs with customers.
- Qualifications: Retail experience is a plus, but enthusiasm and communication skills are key.
The predicted salary is between 12 - 15 £ per hour.
We are looking for flexible part time Sales Assistants to work in our various London store locations to support our teams as we prepare for the Summer peak season! We are looking for free‑thinking, hard‑working, passionate individuals who will provide and support our existing teams to give a one of a kind, outstanding customer experience and truly represent the Dr. Martens brand.
Depending on your skills and experience you might help us as a Sales Assistant. The areas you could support include:
- Supporting in the stockroom, helping with deliveries and organising our stock to make it quick, easy and safe for the team to get it to the shop floor for the customer.
- Acting as a ‘runner’ making sure the team selling product are getting the products and sizes they need to meet our customers' needs.
- Taking on the role of store greeter, making sure the store is not too full, queue control, welcoming customers and directing them to the right product or team member.
- Processing transactions on the till making sure the last interaction you have with our customers is a positively memorable one for them.
- Sharing your passion for Docs and selling our iconic product to our customers!
Sales Assistant - What’s In it For You?
- Bonus incentives
- Free pair of Docs
- Market leading product discount
- Generous Holiday Allowance (Pro rata)
- Opportunities for growth or permanent employment
- Access to the DM's online global community for recognition, communication, and discounts from other brands within retail, hospitality, and wellbeing.
- Access to our Employee Assistance Programme & Mental Health First Aiders
Sales Assistant - Essential requirements are:
- Similar experience within a retail or service environment, particularly with a fashion/lifestyle brand would be ideal but not essential.
- Flexibility to work weekends and evenings in line with store opening hours and operating needs.
- Be available to work key seasonal trading days, i.e. Black Friday, Christmas Eve, Boxing Day, New Years Eve etc.
- An enthusiasm for Docs and confidence to share this with our customers.
- Excellent communication skills, able to build relationships with a diverse team.
- Resilience and an energetic approach to work, our stores get busy and the role can be physically & mentally demanding particularly when dealing with large numbers of customers, stock and deliveries.
- Results oriented and proud to contribute to the team by achieving store targets and objectives.
- Professional, but also authentic and fearless!
At Dr. Martens, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
YOUR FUNDAMENTAL QUALITIES
- INTEGRITY
- PROFESSIONAL
- PASSIONATE
- TEAM PLAYERS
Seasonal Sales Assistant (4-8hrs) - (London) employer: Dr. Martens
Contact Detail:
Dr. Martens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Assistant (4-8hrs) - (London)
✨Tip Number 1
Get to know the Dr. Martens brand inside out! Familiarise yourself with their products and values so you can chat confidently with customers. This passion will shine through in your interactions and help you stand out.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Be flexible and ready to adapt! Show that you can handle the hustle and bustle of busy retail days, especially during peak seasons. Highlight your ability to juggle tasks and keep a positive attitude.
✨Tip Number 4
Prepare for your interview by practising common retail scenarios. Think about how you'd handle customer queries or stock issues. This will show us you're ready to jump in and make a difference from day one!
We think you need these skills to ace Seasonal Sales Assistant (4-8hrs) - (London)
Some tips for your application 🫡
Show Your Passion for Docs: When you're writing your application, let your love for Dr. Martens shine through! Share why you’re excited about the brand and how you can contribute to creating that outstanding customer experience we’re all about.
Tailor Your Experience: Make sure to highlight any relevant retail or service experience you have. Even if it’s not directly in fashion, show us how your skills can translate into providing a great service in our stores!
Be Authentic: We want to see the real you! Don’t be afraid to let your personality come through in your application. We value authenticity and want team players who are proud to represent our brand.
Apply Through Our Website: For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to see your application and get you on board for an exciting summer season!
How to prepare for a job interview at Dr. Martens
✨Know Your Docs
Before the interview, make sure you brush up on your knowledge of Dr. Martens products. Understand the brand's history, values, and what makes their footwear iconic. This will not only show your passion but also help you connect with the interviewers.
✨Show Your Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or took on various roles, as this will demonstrate your readiness for the fast-paced retail environment.
✨Customer Experience Focus
Think of examples from your past experiences where you provided outstanding customer service. Be ready to share these stories during the interview, as they will illustrate your ability to create memorable interactions, which is key for a Sales Assistant role.
✨Team Player Attitude
Emphasise your ability to work well within a team. Prepare to discuss how you've collaborated with others in previous jobs, especially in busy environments. This will show that you can contribute positively to the team dynamic at Dr. Martens.