At a Glance
- Tasks: Lead employee relations, manage complex cases, and drive people projects.
- Company: Join Dr. Martens, a global icon with a rich heritage and vibrant culture.
- Benefits: Enjoy hybrid working, generous discounts, pension scheme, and 25 days annual leave.
- Other info: Be part of a diverse team that values authenticity and boldness.
- Why this job: Make a real impact on employee experience and shape the future of DM.
- Qualifications: Strong knowledge of UK employment law and experience in case management.
The predicted salary is between 60000 - 75000 £ per year.
Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place. At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.
As our ER Lead, you’ll be part of the People team working closely with brilliant people across the business. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.
This role plays a pivotal part in driving our consumer centric strategy. Everything you do will help elevate the DM experience - whether you’re enabling teams, improving processes, influencing decision making, or crafting moments that matter for our consumers around the globe. You’ll help us push boundaries, raise the bar, and keep the spirit of DM alive in everything we deliver.
CORE ACCOUNTABILITIES
- Employee Relations & Leadership: Lead complex ER cases end‑to‑end (investigations, disciplinaries, grievances), provide expert, legally aligned advice, coach managers, and role‑model inclusive leadership and decision‑making.
- Projects, Policy & Capability Building: Deliver people projects (restructures, policy, ER strategy), develop manager self‑service tools and training, and drive continuous improvement of policies and workplace initiatives.
- Risk, Insight & Collaboration: Ensure legal compliance and risk management, analyse ER data for trends and insights, and partner cross‑functionally (People, Legal, TA, Payroll) to deliver a consistent, high‑quality employee experience.
KEY SKILLS & CAPABILITIES
- ER Expertise & Technical Capability: Strong UK employment law knowledge; skilled in complex case management, investigations, mediation, policy development, and data analysis to identify trends and risks.
- Leadership & Stakeholder Influence: Trusted advisor who confidently influences, challenges, and coaches leaders; builds strong cross‑functional relationships and leads/develops high‑performing teams.
- Ways of Working & Behaviour: Operates effectively in a global–local model with strong judgement and organisation; demonstrates authenticity, discretion, and emotional intelligence, driving fair and consistent employee experiences.
WHAT’S IN IT FOR YOU?
- Hybrid working
- Welcome free pair of Docs
- Share scheme
- 65% off all Docs
- 50% off Accessories
- Pension Scheme through Aviva
- Life Assurance
- 25 Days Annual Leave +
ER Lead in London employer: Dr. Martens
At Dr. Martens, we pride ourselves on being a values-driven employer that champions diversity and encourages employees to bring their authentic selves to work. As an ER Lead, you will thrive in a dynamic environment where your contributions directly impact our consumer-centric strategy, supported by a culture of continuous improvement and collaboration. With hybrid working options, generous discounts, and a commitment to employee growth, Dr. Martens offers a unique opportunity to make a meaningful difference while enjoying a rewarding work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land ER Lead in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Dr. Martens on LinkedIn. Ask them about their experiences and any tips they might have for landing the ER Lead role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by diving deep into Dr. Martens' values: Be Yourself, Act Courageously, Show You Care. Think of examples from your past that showcase how you embody these values. This will help you connect with the team and show you're a perfect fit!
✨Tip Number 3
Don’t just focus on your qualifications; think about how you can elevate the DM experience. Prepare ideas on how you would approach employee relations and leadership in this role. Showing initiative can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Dr. Martens family. Don’t miss out on this opportunity!
We think you need these skills to ace ER Lead in London
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through. We want to see the real you, so don’t be afraid to show your personality and how you align with our values like 'Be Yourself'.
Tailor Your Application:Make sure to customise your CV and cover letter for the ER Lead role. Highlight your experience in employee relations and how you've influenced decision-making in past roles. This shows us you’re serious about joining our team.
Showcase Your Skills:Don’t just list your skills; give us examples of how you’ve used them in real situations. Whether it’s managing complex ER cases or developing policies, we want to know how you’ve made an impact.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dr. Martens
✨Know Your ER Stuff
Make sure you brush up on your UK employment law knowledge and be ready to discuss complex case management. Dr. Martens is looking for someone who can confidently navigate investigations and grievances, so come prepared with examples of how you've handled similar situations in the past.
✨Show Your Leadership Skills
Be ready to demonstrate your ability to influence and coach leaders. Think of specific instances where you've built strong relationships or led high-performing teams. This role is all about collaboration, so highlight your experience in working cross-functionally.
✨Embrace the DM Values
Familiarise yourself with Dr. Martens' core values: Be Yourself, Act Courageously, Show You Care. During the interview, weave these values into your responses to show that you align with their culture and are ready to contribute positively to the team.
✨Prepare for Data Insights
Since the role involves analysing ER data for trends, be prepared to discuss how you've used data analysis in your previous roles. Bring examples of how you've identified risks or insights that have led to improvements in employee relations or workplace initiatives.
