At a Glance
- Tasks: Manage stockroom operations and lead a small team to ensure efficiency.
- Company: Join the iconic Dr. Martens team at Oxford Circus.
- Benefits: Competitive pay, bonus incentives, product discounts, and generous holiday allowance.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be part of a passionate team and make a real impact in a vibrant environment.
- Qualifications: Experience in stockroom management and excellent organisational skills required.
The predicted salary is between 28800 - 43200 £ per year.
We are on the lookout for a Stockroom Manager to join our Oxford Circus team for 39 hours per week.
THE GIG
You will be responsible for the efficient operations of the back of house areas and managing a small stockroom team, as well as supporting your shop floor colleagues whenever possible.
THE STUFF THAT SETS YOU APART
- Maintain impeccable stock room standards, contributing to the wider performance of the store by ensuring product can be easily and promptly located.
- Play a key role in loss prevention: conduct regular line checks, faulty checks and assist with stock takes.
- Process deliveries in a timely and accurate manner, maintaining a correct stock file using the inventory system provided.
- Lead, inspire and develop a stockroom team, ensuring the wider store team are also trained and compliant in all areas of stockroom management.
- Take the lead in hiring new stockroom employees, providing them in-role training and conducting their probation reviews.
- Assist on the shop floor when required; provide an excellent customer experience, demonstrate a natural approach to sales, act as a role model and brand ambassador, and ensure store targets are consistently met or exceeded.
- Adhere to all H&S guidelines to maintain a healthy, safe and tidy work environment.
- Play an active part in cultivating a great working environment within your store, working closely with your team.
OUR FUNDAMENTAL QUALITIES
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.
To be our Stockroom Manager you will also possess these qualities:
- Previous stockroom or operational experience with an understanding of stock inventory management is essential.
- A track record of excellent organisation skills.
- Detail and process-oriented.
- Excellent communication skills.
- The ability to identify areas of change, recommend future actions and manage implementations.
- Ability to stay calm under pressure.
- Good IT skills - confident using Word, Excel and EPOS till systems.
- An enthusiasm for Docs and confidence to share this with our customers.
- Professional, but also authentic and fearless!
WHAT'S IN IT FOR YOU?
- Competitive pay rate.
- Bonus incentives.
- Free pair of Docs.
- Market leading product discount.
- Generous Holiday Allowance.
- Opportunities for growth.
- Access to our Employee Assistance Programme & Mental Health First Aiders.
Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Stockroom Manager (39hr) - Oxford Circus in City of Westminster employer: Dr. Martens
Dr. Martens is an excellent employer that champions a diverse and values-driven workforce, offering a hybrid work model that promotes flexibility and work-life balance. With a strong focus on employee growth and continuous improvement, you will have access to great benefits and the opportunity to collaborate with passionate teams across the UK and EU, making a meaningful impact in payroll delivery and compliance.
StudySmarter Expert Advice🤫
We think this is how you could land Stockroom Manager (39hr) - Oxford Circus in City of Westminster
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Dr. Martens, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Dr. Martens!
We think you need these skills to ace Stockroom Manager (39hr) - Oxford Circus in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Dr. Martens, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Dr. Martens and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Dr. Martens that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Dr. Martens
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
