At a Glance
- Tasks: Support our team in delivering an outstanding customer experience during the busy Summer season.
- Company: Join the iconic Dr. Martens brand with a vibrant and passionate team.
- Benefits: Enjoy a free pair of Docs, generous discounts, and holiday allowance.
- Other info: Flexible hours, opportunities for growth, and access to a supportive community.
- Why this job: Be part of a dynamic environment where your passion for fashion can shine.
- Qualifications: Retail experience is a plus, but enthusiasm and communication skills are key.
The predicted salary is between 11 - 12 £ per hour.
We are looking for flexible part-time Sales Assistants to work in our various London store locations to support our teams as we prepare for the Summer peak season! We are looking for free-thinking, hard-working, passionate individuals who will provide and support our existing teams to give a one of a kind, outstanding customer experience and truly represent the Dr. Martens brand.
Our stores get busy at this time of year and there are various areas of the store operation where you might help us as a Sales Assistant. Depending on your skills and experience you could be:
- Supporting in the stockroom, helping with deliveries and organising our stock to make it quick, easy and safe for the team to get it to the shop floor for the customer.
- Acting as a 'runner' making sure the team selling product are getting the products and sizes they need to meet our customers' needs.
- Taking on the role of store greeter, making sure the store is not too full, queue control, welcoming customers and directing them to the right product or team member.
- Processing transactions on the till making sure the last interaction you have with our customers is a positively memorable one for them.
- Sharing your passion for Docs and selling our iconic product to our customers!
Similar experience within a retail or service environment, particularly with a fashion/lifestyle brand would be ideal but not essential. Flexibility to work weekends and evenings in line with store opening hours and operating needs. Be available to work key seasonal trading days, ie Black Friday, Christmas Eve, Boxing Day, New Year's Eve etc. An enthusiasm for Docs and confidence to share this with our customers. Excellent communication skills, able to build relationships with a diverse team. Resilience and an energetic approach to work, our stores get busy and the role can be physically & mentally demanding particularly when dealing with large numbers of customers, stock and deliveries. Results oriented and proud to contribute to the team by achieving store targets and objectives. Professional, but also authentic and fearless!
Benefits include:
- Free pair of Docs
- Market leading product discount
- Generous Holiday Allowance (Pro rata)
- Opportunities for growth or permanent employment
- Access to the DM's online global community for recognition, communication, and discounts from other brands within retail, hospitality, and wellbeing.
- Access to our Employee Assistance Programme & Mental Health First Aiders
Sales Assistant in City of Westminster employer: Dr. Martens
At Dr. Martens, we pride ourselves on being an exceptional employer, offering our Sales Assistants a vibrant work culture that celebrates individuality and passion for our iconic brand. With flexible part-time roles across various London locations, employees enjoy competitive benefits including a market-leading product discount, generous holiday allowance, and opportunities for growth within the company. Join us to be part of a dynamic team that values resilience, authenticity, and a commitment to delivering outstanding customer experiences during our exciting peak season.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in City of Westminster
✨Tip Number 1
Get to know the Dr. Martens brand inside out! Familiarise yourself with their products and values so you can chat confidently with customers. This will show your passion and help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They might give you insider tips or even refer you for the role, which can really boost your chances.
✨Tip Number 3
Be flexible and ready to adapt! Show that you can handle the busy summer season by highlighting any past experiences where you thrived in fast-paced environments. This will demonstrate your resilience and energetic approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team. Don’t forget to follow up after applying to keep your name fresh in their minds!
We think you need these skills to ace Sales Assistant in City of Westminster
Some tips for your application 🫡
Show Your Passion for Docs:When you're writing your application, let your love for Dr. Martens shine through! Share why you’re excited about the brand and how you can contribute to creating that outstanding customer experience we’re known for.
Tailor Your Experience:Make sure to highlight any relevant experience you have in retail or customer service. Even if it’s not directly related to fashion, show us how your skills can help us during the busy summer peak season!
Be Authentic:We want to see the real you! Don’t be afraid to let your personality come through in your application. Being professional is important, but being authentic and fearless will make you stand out.
Apply Through Our Website:Ready to take the plunge? Make sure you apply through our website to ensure your application gets to us directly. We can’t wait to see what you’ve got!
How to prepare for a job interview at Dr. Martens
✨Know Your Docs
Before the interview, make sure you brush up on your knowledge of Dr. Martens products. Familiarise yourself with the brand's history, iconic styles, and what makes them unique. This will not only show your passion but also help you connect with the interviewers.
✨Show Your Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or took on various roles within a team. This will demonstrate your readiness to jump in wherever needed.
✨Customer Experience Focus
Think of examples from your past experiences where you provided outstanding customer service. Be ready to share specific stories that showcase your ability to handle busy situations, manage queues, or create memorable interactions. This will illustrate your commitment to delivering a top-notch customer experience.
✨Team Player Attitude
Emphasise your ability to work well within a team. Prepare to discuss how you've collaborated with others in previous roles, especially in fast-paced environments. Showing that you can support your colleagues and contribute to a positive team dynamic will resonate well with the interviewers.
