Barista (16hr) - London Soho

Dr. Martens is a globally recognisable and culturally influential British brand, with over 65 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. At Dr. Martens, we live and breathe our 3 core values - they're at the heart of who we are: BE YOURSELF, ACT COURAGEOUSLY, SHOW YOU CARE. Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people.

We have opened a new kind of Dr. Martens store. One that blends retail, culture, and community. As part of this, we launched Doctors Orders, a café space that sits at the heart of the experience. This isn't a traditional barista role. Alongside serving great coffee, you'll help bring the space to life through events, activations, workshops, launches, and community moments that create reasons for people to visit, connect, and come back.

We're looking for Baristas who bring energy, personality, and pride to every cup. Those who thrive in spaces where culture and people are just as important as coffee. This role would suit someone who enjoys being part of events, meeting new people, and creating memorable experiences, not just making great coffee.

• Serve high-quality coffee using premium beans and equipment, with care and consistency.
• Support light food preparation and service, maintaining exceptional hygiene, presentation, and operational standards.
• Create a welcoming and inclusive environment, building genuine connections with customers, local communities, and visitors to the space.
• Play an active role in events, activations, workshops, launches, and community experiences, helping bring the Doctors Orders and Dr. Martens brand to life.
• Confidently engage customers with the stories behind the café, the store, and the wider cultural activity taking place within the space.
• Flex between café and retail environments when needed, supporting seamless customer experiences across the wider Brewer Street store.
• Contribute ideas, energy, and creativity to help keep the café experience fresh, relevant, and engaging.

Your technical capability will go hand in hand with our DM Way success factors:

• Develop: create an environment that empowers and nurtures future talent by delegating, understanding next generation needs, and ensuring long-term team growth.
• Lead: set a clear vision with plans and goals, cultivating a high-performance culture that drives positive change and inspires enthusiasm for DM's future.
• Explore: place the consumer at the heart of strategy, decisions, and communications while analysing market trends and competition relevant to your role.
• Invent: champion progress, innovation, and change, driving collaboration across teams to enhance effectiveness and implement new ideas.
• Connect: promote inclusivity and collaboration, build strong internal and external networks, and streamline processes to align cross functional efforts and drive growth.
• Influence: communicate difficult messages clearly and assertively, balancing data and emotion to influence, and build a collective movement toward common goals by selling a compelling vision.
• Drive: cultivate a culture of entrepreneurial spirit and high performance, inspiring teams to overcome obstacles, embrace challenges, and continuously improve while delivering results.
• Organise: balance long term strategic change with short term business needs by setting clear roles, expectations, and measures for the team.

WHAT'S IN IT FOR YOU?

• Bonus incentives
• Welcome pair of Docs
• 65% off all footwear
• 50% off all accessories
• 2 paid volunteer days per year
• Generous holiday allowance
• Matched pension contributions
• Complimentary access to virtual GP via the RetailTrust
• Opportunities for growth
• Access to our Employee Assistance Programme & Mental Health First Aiders

Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.