Assistant Store Manager - Manchester
Assistant Store Manager - Manchester

Assistant Store Manager - Manchester

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a diverse team, manage daily operations, and ensure outstanding customer service.
  • Company: Join Dr. Martens, a globally recognised brand with over 60 years of heritage and culture.
  • Benefits: Enjoy 65% off footwear, 50% off accessories, bonus incentives, and generous holiday allowance.
  • Why this job: Be part of a dynamic team that values individuality, growth, and social impact.
  • Qualifications: Experience in retail management, strong coaching skills, and a passion for fashion are essential.
  • Other info: We celebrate diversity and encourage everyone to bring their authentic selves to work.

The predicted salary is between 28800 - 43200 £ per year.

Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what\’s right.
SO WHATS THE STORY – Assistant Store Manager – MANCHESTER
We are looking for an engaging, inspirational Assistant Store Manager to help lead the diverse team at our MANCHESTER store.
Our Assistant Store Manager will work in hand in hand with our Store Manager creating a strong partnership to provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr. Martens. While also focusing on your own development, you will be a driving force in cultivating a great working environment within your store always ensuring your teams well-being is at the heart of your decision making.
THE GIG – Assistant Store Manager – MANCHESTER

  • Take responsibility of day-to-day retail operations to company expectations (Coaching, sales analysis, visual merchandising and administration)
  • Assume complete responsibility of the store & team in absence of the Store Manager
  • Take responsibility for health & safety and security issues within the store
  • Achieve set KPI’s (i.e. Sales/CR/UPT) in line with the store P&L budget
  • Leading and implementing high standards of customer experience and product knowledge within the team through a coaching approach to create a seamless and consistent customer experience.
  • Ensuring appropriate stock management procedures are followed including stock take, process deliveries, loss prevention actions etc.
  • Work closely with your Store Manager, Regional Manager and Head Office functions to take commercial decisions for your store in line with our business objectives.

At Dr.Martens your duties will go hand in hand with the below qualities;

  • You’ll be a proud custodian to our culture, embodying what we stand for and encouraging others to do the same.
  • You’ll help build a highly engaged team – ensuring a collaborative culture and providing guidance and support to other team members.
  • Great relationship management that delivers results through effective teamwork
  • You will take ownership for your own development, proactively seeking out feedback to build self-awareness.
  • You will bring the outside-in; you’ll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving.
  • You’ll lead the way and role model on all things DE&I & wellbeing.

To be our Assistant Store Manager you should have/or be;

  • Passion for our product.
  • Similar experience in an Assistant Store Manager or Supervisor role, ideally within a fashion/lifestyle brand, for a few years.
  • Confident in coaching, developing and mentoring teams.
  • Sales oriented and able to drive others to achieve store goals and objectives.
  • Demonstrates resilience, together with a solution driven mindset.
  • Fluency in English at a business level. Additional languages would be a benefit.
  • Good IT skills – confident to use Microsoft Office and POS systems.

WHAT’S IN IT FOR YOU?

  • Bonus incentives
  • Welcome pair of Docs
  • 65% off all footwear
  • 50% off all accessories
  • 2 paid volunteer days per year
  • Generous holiday allowance
  • Matched pension contributions
  • Opportunities for growth
  • Complimentary access to virtual GP via the RetailTrust
  • Access to our Employee Assistance Programme & Mental Health First Aiders

Interested? Apply now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community. YOUR FUNDAMENTAL QUALITIES
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals – INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. #J-18808-Ljbffr

Assistant Store Manager - Manchester employer: Dr. Martens

At Dr. Martens, we pride ourselves on being an exceptional employer that champions individuality and inclusivity within our vibrant Manchester store. Our dynamic work culture fosters personal growth and development, offering generous benefits such as a welcoming bonus, substantial discounts, and opportunities for career advancement, all while ensuring the well-being of our team members is at the forefront of our operations.
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Contact Detail:

Dr. Martens Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager - Manchester

✨Tip Number 1

Familiarise yourself with Dr. Martens' brand values: Be Yourself, Act Courageously, and Show You Care. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.

✨Tip Number 2

Research the Manchester store's recent performance and customer feedback. Being knowledgeable about specific challenges or successes can help you engage in meaningful conversations during interviews, showcasing your proactive approach.

✨Tip Number 3

Prepare to discuss your experience in coaching and developing teams. Think of specific examples where you've successfully led a team to achieve sales goals or improved customer service, as this aligns closely with the role's responsibilities.

✨Tip Number 4

Network with current or former employees of Dr. Martens, especially those in retail management. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach for the interview.

We think you need these skills to ace Assistant Store Manager - Manchester

Leadership Skills
Coaching and Mentoring
Sales Orientation
Customer Service Excellence
Team Management
Visual Merchandising
Stock Management
Health and Safety Compliance
Analytical Skills
Problem-Solving Skills
Effective Communication
IT Proficiency (Microsoft Office and POS systems)
Resilience
Collaboration and Teamwork
Adaptability

Some tips for your application 🫡

Understand the Brand: Familiarise yourself with Dr. Martens' history, values, and culture. Highlight your understanding of their core values - Be Yourself, Act Courageously, and Show You Care - in your application to demonstrate alignment with their ethos.

Tailor Your CV: Ensure your CV reflects relevant experience in retail management, particularly in fashion or lifestyle brands. Emphasise your skills in coaching, sales orientation, and team leadership, as these are crucial for the Assistant Store Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to lead a diverse team. Use specific examples from your past experiences to illustrate how you embody the qualities Dr. Martens values, such as integrity and teamwork.

Highlight Your Development Mindset: In your application, mention your commitment to personal growth and development. Discuss how you proactively seek feedback and share best practices, as this aligns with the company's focus on cultivating a great working environment.

How to prepare for a job interview at Dr. Martens

✨Embrace the Brand Values

Before your interview, take some time to understand Dr. Martens' core values: Be Yourself, Act Courageously, and Show You Care. Think of examples from your past experiences that demonstrate how you embody these values, as they are central to the company's culture.

✨Showcase Your Leadership Skills

As an Assistant Store Manager, you'll need to lead a diverse team. Prepare to discuss your previous leadership experiences, focusing on how you've motivated and developed team members. Highlight any specific instances where your coaching made a difference in team performance.

✨Prepare for Situational Questions

Expect questions that assess your problem-solving abilities and resilience. Think about challenges you've faced in retail and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Demonstrate Passion for the Product

Dr. Martens is looking for candidates who are genuinely passionate about their products. Be ready to share what you love about the brand and its heritage. This enthusiasm can set you apart from other candidates and show that you're a good fit for the team.

Assistant Store Manager - Manchester
Dr. Martens
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  • Assistant Store Manager - Manchester

    Manchester
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-14

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    Dr. Martens

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