At a Glance
- Tasks: Coordinate stockroom activities and ensure products are available for customers.
- Company: Join the iconic Dr. Martens brand with a rich heritage and diverse culture.
- Benefits: Enjoy 65% off footwear, bonus incentives, generous holidays, and growth opportunities.
- Other info: Inclusive environment where everyone can thrive and express themselves.
- Why this job: Be part of a dynamic team that values individuality and operational excellence.
- Qualifications: Experience in stock operations and a keen eye for detail.
The predicted salary is between 28000 - 30000 £ per year.
Dr.
Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage.
As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do:
Be Yourself, Act Courageously, and Show You Care . They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.
WHAT'S THE STORY - Stock Coordinator - Cheshire Oaks Outlet
Our Stock Coordinators play a vital role in creating an exceptional store experience behind the scenes.
They are at the heart of our stock operation, ensuring products are where they need to be, when they need to be there.
By coordinating stockroom activity, inventory processes and replenishment, they help drive commercial success while supporting the team to deliver outstanding service to every customer.
This is a great opportunity for someone who thrives in a fast-paced retail environment, enjoys staying organised, takes pride in operational excellence, and wants to play a key role in keeping the store running smoothly.
- THE GIG - Stock Coordinator - Cheshire Oaks Outlet
- Coordinate stockroom activity to maintain high standards of organisation, efficiency and inventory accuracy.
- Support product availability across the store through effective replenishment and stock flow processes.
- Contribute to commercial performance by maintaining accurate inventory and identifying stock-related opportunities and risks.
- Support operational excellence through stock counts, deliveries, replenishment and inventory control procedures.
- Take ownership of stock accuracy objectives and upscale inventory issues where required.
- Work closely with store colleagues and management to ensure stock priorities support the needs of the business.
- Provide day-to-day guidance and support on stockroom processes and operational best practice.
- Follow company operating procedures and Health & Safety guidelines to maintain a safe, organised and efficient working environment.
- To be our
Stock Coordinator you should also possess these qualities
- Previous experience in stock operations, back of house retail, inventory control or a similar operational role would be advantageous.
- A highly organised approach with strong attention to detail and accuracy.
- The ability to manage multiple priorities and maintain operational discipline in a fast‑paced environment.
- Confidence using inventory systems and following stock control processes.
- A proactive and collaborative mindset, working effectively with colleagues across the store.
- A strong understanding of how stock availability supports both customer experience and commercial performance.
- Be a proud ambassador of the Dr. Martens brand and values, encouraging others to do the same.
- Professional, reliable and committed to delivering exceptional operational standards.
WHAT'S IN IT FOR YOU?
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Opportunities for growth
- Complimentary access to virtual GP via the Retail Trust
- Access to our Employee Assistance Programme & Mental Health First Aiders
At Dr.
Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work.
We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability.
Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
We strive to develop a business where our people can thrive and feel empowered to express themselves.
Because we believe everyone should feel supported and included whatever their role in the Dr.
Martens community.
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Stockroom Coordinator (30-39hr) - Ashford Outlet employer: Dr. Martens
Dr. Martens is an exceptional employer that champions creativity and innovation, offering a hybrid working model that promotes work-life balance. With a strong focus on employee growth through diverse projects and collaboration with cross-functional teams, the company provides valuable benefits such as healthcare, employee discounts, and volunteer days, making it a rewarding place for those looking to make a meaningful impact in the world of digital experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Stockroom Coordinator (30-39hr) - Ashford Outlet
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Dr. Martens, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Dr. Martens!
We think you need these skills to ace Stockroom Coordinator (30-39hr) - Ashford Outlet
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Dr. Martens, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Dr. Martens and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Dr. Martens that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Dr. Martens
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
