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- Tasks: Support HR operations and assist employees with queries in a fast-paced environment.
- Company: Join Dr. Martens, a globally recognised British brand with over 60 years of heritage.
- Benefits: Enjoy hybrid working, 65% off Docs, private healthcare, and two paid volunteer days.
- Why this job: Be part of a diverse team that values individuality and offers career growth opportunities.
- Qualifications: Experience in administrative roles, strong customer service skills, and proficiency in Microsoft Office required.
- Other info: This is a temporary role for 7 months, perfect for entry-level applicants.
The predicted salary is between 22400 - 28800 £ per year.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what’s right.
THE GIG
The HR Operations Coordinator will be working in an exciting and fast-paced HR Operations team, providing a high standard of support to the HR function and our employees who are based in the UK.
As our HR Operations Coordinator, you will be responsible for:
- Acting as the first point of contact for HR related queries; liaising with the wider HR/Payroll Team
- The full employee life cycle, ensuring that all documentation from Starters, Leavers and Changes are processed in line with country legislation
- The administration of correspondence as required relating to offer letters, contracts, leavers letters, etc
- Sickness administration, ensuring relevant documentation is filed accordingly
- Ensuring employee files are kept up to date and in line with GDPR requirements
- Providing support to both in country HR leads and payroll to provide a unified Operations experience for all employees, ensuring that they receive the best employee experience
- Processing weekly and monthly reporting tasks, i.e., end of fixed term contract reminders and service awards
- Providing further ad hoc support and administration for the HR team as and when required
THE STUFF THAT SETS YOU APART
Put simply, for this role the key things we’re looking for are:
- Experience working in an operational administrative role
- Experience in a fast paced, high-volume environment
- The ability to prioritise workloads, taking a methodical approach to work
- Strong customer service exposure, with exceptional attention to detail
- Proficient in Microsoft Office packages
- Excellent verbal and written communication skills
- The ability to build positive working relationships, both within the HR team and across all departments to ensure the Dr. Martens HR department is seen as approachable, responsive, supportive, and reliable
- Familiarity with HR and Payroll systems are highly desirable
WHAT’S IN IT FOR YOU?
- Hybrid working
- Welcome to the family free pair of Docs
- 65% off all Docs
- Award-winning ‘Buy As You Earn’ Dr. Martens share plan
- Private healthcare
- A dedicated culture team
- 2 paid volunteer days per year
- Amazing Camden based offices with roof terrace overlooking the canal
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
UK HR Operations Coordinator (7 Month FTC) employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK HR Operations Coordinator (7 Month FTC)
✨Tip Number 1
Familiarise yourself with Dr. Martens' core values: be yourself, act courageously, and show you care. During any interactions or interviews, reflect these values in your responses to demonstrate that you're a good cultural fit for the team.
✨Tip Number 2
Highlight your experience in fast-paced environments when networking or during interviews. Share specific examples of how you've successfully managed multiple tasks and prioritised workloads, as this is crucial for the HR Operations Coordinator role.
✨Tip Number 3
Build connections with current or former employees of Dr. Martens on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and the HR department, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your customer service experience in detail. Since the role requires strong customer service skills, think of scenarios where you've gone above and beyond to support others, and be ready to share these stories.
We think you need these skills to ace UK HR Operations Coordinator (7 Month FTC)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the UK HR Operations Coordinator position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in operational administrative roles, particularly in fast-paced environments. Use specific examples to demonstrate your ability to manage workloads and provide excellent customer service.
Showcase Communication Skills: Since strong verbal and written communication skills are essential for this role, ensure your application reflects your proficiency. Use clear and concise language, and consider including examples of how you've effectively communicated in past roles.
Demonstrate Cultural Fit: Dr. Martens values individuality and courage. In your application, express how you embody these values and how you can contribute to a diverse and inclusive workplace. Share personal anecdotes that illustrate your commitment to these principles.
How to prepare for a job interview at Dr. Martens plc
✨Understand Dr. Martens' Values
Before your interview, take some time to familiarise yourself with Dr. Martens' core values: be yourself, act courageously, and show you care. Think of examples from your past experiences that demonstrate how you embody these values, as they are central to the company culture.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience in HR operations or administrative roles, especially in fast-paced environments. Be prepared to discuss specific tasks you've handled, such as managing employee documentation or liaising with teams, to showcase your suitability for the role.
✨Demonstrate Customer Service Skills
Since the role requires strong customer service exposure, think of instances where you've provided exceptional support to colleagues or clients. Be ready to explain how you handle queries and ensure a positive experience for employees, as this will resonate well with the interviewers.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the HR team’s dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
